Summary
Overview
Work History
Skills
Timeline
Generic

Angelette Simmons

Harvey,LA

Summary

Efficient customer service tem memeber with 8+ years involvement in servicing consumers & businesses. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Walmart

Wal-Mart Supercenter
Harvey, LA
11.2015 - 04.2017
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.

Customer Service Representative

Big Lots Stores, Inc.
Harvey, LA
01.2015 - 08.2016
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Educated customers on special pricing opportunities and company offerings.

Deli Clerk /Cashier

Winn-Dixie Stores Inc.
New Orleans/Kenner LA, LA
10.2010 - 11.2015
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Customer Service Representative

Planet Fitness Gym
Gretna/Marrero, LA
05.2024 - Current
  • Resolved customer complaints promptly and efficiently.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided accurate information about products and services to customers.

•Maintained cleanliness/upkeep of gym

Skills

  • Problem-Solving
  • Team Building
  • Multitasking
  • Decision-Making
  • Empathy
  • Communication
  • Kindhearted
  • Pursuit of knowledge
  • Typing
  • Customer Service
  • Unflappable

Timeline

Customer Service Representative

Planet Fitness Gym
05.2024 - Current

Walmart

Wal-Mart Supercenter
11.2015 - 04.2017

Customer Service Representative

Big Lots Stores, Inc.
01.2015 - 08.2016

Deli Clerk /Cashier

Winn-Dixie Stores Inc.
10.2010 - 11.2015
Angelette Simmons