Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGEL HINES

Pearl,MS

Summary

Committed career seeker with a history of meeting company needs with consistency and organization. Skilled in working under pressure and adapting to new situations. Very fast learner with a drive to do the best I can in any situation.

Overview

19
19
years of professional experience

Work History

Team Lead/ Virtual Medical Receptionist

Protel Communications
Pearl, MS, MS
04.2023 - Current
  • Act as a liaison between Jackson Hinds Comprehensive Health Clinics and the Virtual Receptionist team.
  • Training new staff on processes and procedures.
  • Ensured compliance with company policies and procedures throughout the team.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Schedule/Reschedule patient appointments for 11 locations, schedule transportation, and send messages to providers using e-Clinical software.
  • Protected patients by observing strict HIPAA guidelines.

Small Business Owner

Fayth and Grace Creations
Pearl, MS
06.2015 - Current
  • Ran my own social media webpage.
  • Keep track of all inventory, expenses, customer orders, profits, etc.
  • Hand make all items ordered by customers.
  • Inspect all orders to make sure everything is there and in excellent condition before pickup or delivery.

Teacher's Assistant

Crossgates Methodist Children's Center
Brandon, MS
06.2021 - 06.2022
  • Provided a well-supervised, positive, safe, supportive, productive and healthy environment for students.
  • Met emotional, social, physical, and cognitive needs of each child.
  • Assisted other teachers during transitions, recess and lunch times
  • Enforced school and class rules to help teach students proper behavior
  • Assisted with Lesson Plans, organized and prepared materials for lesson plans.
  • Implemented afterschool and summer camp curriculum.

Cashier/ Garden Associate

Home Depot
Pearl, MS
03.2014 - 05.2015
  • Assisted Customers in finding, loading, and picking up materials they needed.
  • Stock merchandise
  • Complete all sale, return, and exchange transactions using all methods of payments
  • Place and pull online orders for customers
  • Open and close departments and cash registers.
  • Maintain and clean and safe environment for customers and employees.

Cashier

Walmart
Flowood, MS
03.2013 - 01.2014
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Communicated with customers to answer questions.
  • Followed instructions to properly arrange merchandise items.
  • Updated pricing and sales signs to promote merchandise.
  • Assisted customers with product, promotion and policy information.

Secretary/File Clerk

Southern Hose and Industrial
Jackson, MS
05.2005 - 08.2005
  • Pulled files for staff, management and third-party requests.
  • Reviewed files to check for complete and accurate information.
  • Input data into computer systems to support document and information retrieval.
  • Added new material to file records or created new records.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.

Education

GED -

Pearl High School
Pearl, MS
05.2012

Skills

  • Some American Sign Language
  • Can type 40 WPM
  • Organizational Skills
  • Positive And Professional
  • Early Childhood Education
  • Customer Service
  • Cash Handling
  • Reliable and Responsible
  • Employee Training
  • Detail-Oriented
  • Computers and Technology
  • Microsoft Office
  • HIPAA Compliance
  • Time Management
  • Appointment Scheduling
  • Verbal and Written Communication
  • Telephone Etiquette
  • Computer Proficiency

Timeline

Team Lead/ Virtual Medical Receptionist

Protel Communications
04.2023 - Current

Teacher's Assistant

Crossgates Methodist Children's Center
06.2021 - 06.2022

Small Business Owner

Fayth and Grace Creations
06.2015 - Current

Cashier/ Garden Associate

Home Depot
03.2014 - 05.2015

Cashier

Walmart
03.2013 - 01.2014

Secretary/File Clerk

Southern Hose and Industrial
05.2005 - 08.2005

GED -

Pearl High School

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