Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelia Copeland-Dunham

Everett,WA

Summary

Seasoned Industrial Sales Representative with 28 years' experience in cultivating relationships, negotiating deals, and closing sales within my territory. Strengths lie in effective communication and strategic planning to maximize sales opportunities. Consistently successful in achieving business objectives through innovative sales strategies and commitment to customer satisfaction - all contributing towards improved business performance.

Overview

37
37
years of professional experience

Work History

General Industrial Sales Representative

Sherwin Williams Co
Seattle , WA
04.2018 - Current
  • I am responsible for growing sales of current and new business in the Washington markets.
  • Promoted product lines through presentations and demonstrations customers.
  • I create sales documents, and programs along with my team to increase customer awareness of Sherwin-Williams' capabilities.
  • Driving new business by creating a gateway, using associated products as a door opener.

Branch Operations Manager

Sherwin-Williams Automotive Finishes
Bellevue, WA
07.2015 - 03.2018
  • Managed daily branch operations and ensured compliance with company policies.
  • I created an AP program for the sales team and initiated our delivery drivers to assist in promoting.
  • Implemented new procedures to enhance customer service and operational efficiency.
  • Oversaw inventory management and supply ordering for the branch location.

Automotive Sales Representative

Sherwin-Williams Automotive Finishes
Seattle , WA
05.2010 - 07.2015
  • Responsible for growing current and new business in my market.
  • Facilitate new programs at the tech schools to grow company awareness for those entering the workforce.
  • Work with owners and shop managers to optimize their service and fees through DRP's and supplements

Branch Operations Manager

Sherwin-Williams Automotive Finishes
Tacoma, WA
03.1999 - 06.2015
  • Managed daily branch operations and ensured compliance with company policies.
  • Led team meetings to discuss performance, goals, and workflow improvements.
  • Created custom airbrush workshops in collaboration with Asset and Anest Iwata, held at the local tech schools, and taught by well-known artists in the industry from around the country.

Inside Sales Team Lead

Sherwin-Williams Automotive Finishes
Bellevue, WA
01.1998 - 02.1999
  • Led inside sales team to ensure efficient customer service and support.
  • Managed customer accounts to maintain strong relationships and satisfaction.
  • Routed delivery drivers.
  • Managed incoming and outgoing frieght.

Delivery Driver

Sherwin-Williams Automotive Finishes
Bellvue, WA
09.1997 - 01.1998
  • Operated delivery vehicle to transport automotive finishes to various locations.
  • Ensured timely and safe delivery of products to customers.
  • Verified product quantities and integrity during loading and unloading processes.

Nurse

Providence Holy Cross Medical Center
Seattle, WA
06.1988 - 05.1991
  • Provided compassionate patient care in a fast-paced hospital environment.
  • Administered medications and monitored vital signs for patient safety.
  • Collaborated with healthcare teams to develop personalized patient care plans.
  • Documented patient information accurately in health records.
  • Assisted in medical procedures while maintaining a sterile environment.

Education

Associate of Applied Science - Nursing

Renton College
Renton, WA
06-1988

Skills

  • Sales strategy
  • Market analysis
  • Team leadership
  • Effective communication
  • Customer relationship management
  • Sales document creation
  • Problem-solving aptitude
  • Relationship building
  • Communication skills
  • Customer needs analysis

Timeline

General Industrial Sales Representative

Sherwin Williams Co
04.2018 - Current

Branch Operations Manager

Sherwin-Williams Automotive Finishes
07.2015 - 03.2018

Automotive Sales Representative

Sherwin-Williams Automotive Finishes
05.2010 - 07.2015

Branch Operations Manager

Sherwin-Williams Automotive Finishes
03.1999 - 06.2015

Inside Sales Team Lead

Sherwin-Williams Automotive Finishes
01.1998 - 02.1999

Delivery Driver

Sherwin-Williams Automotive Finishes
09.1997 - 01.1998

Nurse

Providence Holy Cross Medical Center
06.1988 - 05.1991

Associate of Applied Science - Nursing

Renton College

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