James Caldwell
Blackfoot,ID
Summary
Responsible for operating two profitable and efficient parts departments for Cate Industrial while realizing objectives through the use of proper purchasing procedures, inventory controls, staff utilization, security, pricing, merchandising, and excellent customer service.
Overview
27
27
years of professional experience
Work History
Industrial Sales, Sullair, GD Blowers, Flyght,
Hitachi
Idaho Falls, ID
11.2019 - Current
- Collaborated with marketing team to develop targeted promotional materials that effectively showcased products and services.
- Streamlined internal processes by collaborating with cross-functional teams such as finance, logistics, and production departments for improved efficiency in order fulfillment.
- Enhanced company reputation by participating in community initiatives related to the industrial sector.
- Trained junior sales representatives on effective selling techniques, boosting overall team performance.
- Cultivated a strong professional network that led to valuable referrals and partnerships for the business.
- Increased product sales by establishing and maintaining strong relationships with key industry clients.
Parts Manager
Cate Industrial-Ingersoll Rand
Salt Lake City, Utah
11.2010 - 11.2019
- Increased retail parts sales by utilizing customers purchase history and prepare a comprehensive package of parts for individual customers at a discounted price while utilizing ordering strategies to best capitalize on profit
- Research and implement changes to the mobile service fleet to ensure the right parts diversity is accomplished and maintained with the correct stocking levels to better serve our customers while reducing restocking down time
- Implemented changes at the branch that corporate recognized and migrated those changes throughout all branches
- Operated two profitable and efficient parts departments for Cate Industrial.
Project Manager
Image & Sound, High End Home Automation
Salt Lake City, Utah
10.2007 - 10.2010
- Effectively communicated project scope, schedule, and budget with both customers and contractors
- Estimated and project managed implementations efficient use of materials and employees
- Met customer deadlines and Service Level Agreements
- Recruited technicians and provided remote support to technicians in the field
- Displayed Image & Sound core values to our customers, partners and teammates
Warehouse Manager
Petersen Inc
Ogden, Utah
08.1997 - 10.2007
- Handled tooling inventory management for aerospace, automotive and beverage sectors.
- By using a Tier 1 warehouse management system and hand held data collection terminals and wireless networks for warehousing, logistics, data collection and asset management as it would apply to aircraft maintenance
- Recognized for outstanding service with three superior service awards.
Education
Welding Cerifcations -
Ricks's College
Rexburg, IdahoBusiness -
Weber State University
Ogden, UtahSkills
- Effective Leadership
- Time Management
- Organized
- Inventory Management
- Sales skills
- Building strong relationships
- Executive training courses in management
- Conflict resolution
- Client retention strategies
- Territory management
- Industry expertise
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Active listening
- Self motivation
- Sales strategy
- Product and service sales
- Customer retention
Timeline
Industrial Sales, Sullair, GD Blowers, Flyght,
Hitachi
11.2019 - Current
Parts Manager
Cate Industrial-Ingersoll Rand
11.2010 - 11.2019
Project Manager
Image & Sound, High End Home Automation
10.2007 - 10.2010
Warehouse Manager
Petersen Inc
08.1997 - 10.2007
Welding Cerifcations -
Ricks's College
Business -
Weber State University