Angelia Ervin
Pompano Beach,FL
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Server /Line Cook
Waffle House
Newnan, Georgia
03.2024 - 09.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Took customer orders and ensured accuracy of requests.
- Prepared and served food and beverages to customers promptly.
- Maintained cleanliness of dining area and kitchen equipment.
- Processed cash and credit transactions efficiently at the register.
Package Handler
FedEx
04.2025 - 08.2025
- Sorted packages efficiently for timely delivery to customers.
- Operated material handling equipment to move packages within the facility.
- Scanned and labeled packages accurately for tracking purposes.
- Maintained a clean and organized workspace to ensure safety standards.
- Followed safety protocols to prevent accidents and injuries on the job.
- Adapted quickly to changing priorities during peak operational hours.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
Package Handler
Amazon
Atlanta, Georgia
10.2024 - 02.2025
- Sorted packages efficiently for timely delivery to customers.
- Operated material handling equipment to move packages within the facility.
- Scanned and labeled packages accurately for tracking purposes.
- Maintained a clean and organized workspace to ensure safety standards.
- Followed safety protocols to prevent accidents and injuries on the job.
- Collaborated with team members to meet daily processing goals.
- Adapted quickly to changing priorities during peak operational hours.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Stacked boxes onto pallets in an efficient manner.
- Inspected packages for damages or defects and recorded any issues found.
Education
South Florida Fashion Academy
4850 N State Road 7, FLSkills
- Customer service
- Food preparation
- Order accuracy
- Cash handling
- Package sorting
- Time management
- Problem solving
- Team collaboration
- Effective communication
- Food spoilage prevention
- Price memorization
- Food and beverage pairings
- Food station setup
- Menu memorization
- Beverage preparation
- Food sales and promotion
- Food safety practices
Languages
English
Full Professional
Certification
Security license
High school diploma
Timeline
Package Handler
FedEx
04.2025 - 08.2025
Package Handler
Amazon
10.2024 - 02.2025
Server /Line Cook
Waffle House
03.2024 - 09.2025
South Florida Fashion Academy