Angelia Gonzalez

• Prepared and served handcrafted beverages and food items according to Starbucks standards
• Delivered exceptional customer service in both the café and front-end retail areas
• Operated POS systems for Starbucks and Target registers, managing transactions, returns, and guest interactions
• Performed opening and closing duties, including café setup, cleaning, and restocking
• Cross-trained in multiple roles to assist with front-end operations, including self-checkout assistance and guest advocacy
• Maintained high standards of cleanliness, efficiency, and teamwork to support overall store operations

• Efficiently managed patient scheduling and appointment

coordination.

• Assisted patients with insurance verification and billing inquiries.

• Maintained accurate patient records and confidential information.

• Provided excellent customer service, addressing patient needs

and concerns.

• Supported medical staff with administrative tasks and office organization

• Coordinated communication between patients and medical staff to ensure seamless operations.
• Developed familiarity with office procedures, contributing to improved workflow efficiency.
• Supported administrative tasks including filing, data entry, and maintaining patient records securely.

• Prepared and served handcrafted beverages and food items according to Starbucks standards
• Delivered exceptional customer service in both the café and front-end retail areas
• Operated POS systems for Starbucks and Target registers, managing transactions, returns, and guest interactions
• Performed opening and closing duties, including café setup, cleaning, and restocking
• Cross-trained in multiple roles to assist with front-end operations, including self-checkout assistance and guest advocacy
• Maintained high standards of cleanliness, efficiency, and teamwork to support overall store operations