Justin Thomas-Grant
Houston
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills with Proven ability to thrive in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Food Service Team Member
Taco Bell
09.2025 - Current
- Operated kitchen equipment, including fryers and grills, while maintaining cleanliness.
- Collaborated with team members to ensure timely service during peak hours.
- Adhered to health and safety regulations to ensure a safe dining environment for customers and staff.
Consumer Service Specialist
Maximus
07.2024 - 09.2025
- Aid consumers seeking health care coverage including providing information on financial assistance programs and public health care programs.
- Process application for health care coverage via the phone including building tax household, household income and eligibility determination, interpreting of the determination made by NY HBE system.
- Provided exceptional customer support through effective communication and problem-solving techniques.
Sales Associate
Marshalls
06.2021 - 08.2024
- Collaborated with team members to maintain store cleanliness and visual standards.
- Trained new associates on sales techniques and operational processes for effective performance.
- Enhanced customer experience through efficient merchandise organization and presentations.
Support Staff Member
Hooters
06.2023 - 07.2024
- Assisted in maintaining cleanliness and organization of dining and service areas.
- Provided prompt and courteous service to enhance guest satisfaction.
- Resolved customer inquiries and concerns to foster positive dining experiences.
Crew Member
McDonald's
06.2022 - 08.2023
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
UTI Technical Institute
Houston, TX09-2026
No Degree - Cybersecurity
ECPI University
Virginia Beach, VA09-2025
High School Diploma -
Colonie Central High School
Albany, NY06-2024
Skills
- Strong work ethic
- Cleaning and sanitation
- Excellent customer service
- Order taking accuracy
- Multitasking
- Fast-paced environment
- Customer service
- Quick learner
- Team oriented
- Positive attitude
- Attention to detail
- Complex Problem-solving
Timeline
Food Service Team Member
Taco Bell
09.2025 - Current
Consumer Service Specialist
Maximus
07.2024 - 09.2025
Support Staff Member
Hooters
06.2023 - 07.2024
Crew Member
McDonald's
06.2022 - 08.2023
Sales Associate
Marshalls
06.2021 - 08.2024
High School Diploma -
UTI Technical Institute
No Degree - Cybersecurity
ECPI University
High School Diploma -
Colonie Central High School