Angelia Marin
Dumont,NJ
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Operations Manager
Lash And Brow Bar NJ
Hackensack, NJ
05.2021 - 08.2024
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Addressed customer concerns with suitable solutions.
- Enforced federal, state, local and company rules for safety and operations.
- Managed scheduling, training and inventory control.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Collected customer fees, managed refunds and provided complete sales documentation.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
Education
Permante Makeup
PMU Academy
Jersey City, NJ02-2021
Medical Assisting
Medical And Dental Assistance
New York, NY09-2002
Skills
- Document Control
- Maintenance Planning
- Program Administration
- Inventory Management
- Workflow Optimization
- Customer Service
- Fluent in Spanish
- Sales background
Languages
Spanish
Professional
References
References available upon request.
Timeline
Operations Manager
Lash And Brow Bar NJ
05.2021 - 08.2024
Permante Makeup
PMU Academy
Medical Assisting
Medical And Dental Assistance
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