Summary
Overview
Work History
Education
Skills
Interests
Timeline
AssistantManager

Jake Rogers

Dumont,NJ

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

HNH Fitness
04.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collect payments for packages and memberships.
  • Maintained organized and clean work area to create professional and welcoming environment for visitors, members and employees.
  • Inform Visitors on all offers available through tours of the facility.

Customer Service Specialist

Uncle Franks
01.2018 - 03.2024
  • Take customer orders and accurately and efficiently, both in-person and over the phone.
  • Assist with opening and closing duties, including restocking supplies and cleaning.
  • Provide friendly and attentive service to customers, addressing questions and concerns.

Education

Business Administration - Concentration of Marketing

Montclair State University
Montclair
12-2023

Skills

  • Positive Workplace Relationships

  • Efficient Time-management

  • Adaptive to Technology

  • Flexibility

  • Collaborative Team Player

Interests

Fitness - Over the years, I have had a growing passion in lifting I have developed knowledge on gym etiquette and safety

Technology - Always interested on the newest innovations and how to navigate through them without struggle

Timeline

Front Desk Receptionist

HNH Fitness
04.2024 - Current

Customer Service Specialist

Uncle Franks
01.2018 - 03.2024

Business Administration - Concentration of Marketing

Montclair State University

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