Angelia Nelson
Holly Springs,MS
Summary
Dynamic professional with a proven track record at Reed’s Market & Dollar General, excelling in inventory management and customer service. Recognized for implementing loss prevention strategies that enhanced store security. Strong organizational skills and attention to detail drive operational efficiency, while effective communication fosters teamwork and collaboration. Committed to achieving sales targets and improving customer satisfaction. Excellent skills in pricing products and scanning processes.
Overview
2027
2027
years of professional experience
Work History
Scan Coordinator
Reeds Market
Byhalia, MS
10.2022 - Current
- Coordinated inventory scans to ensure accurate stock levels and enhance operational efficiency.
- Assisted in training new staff on scanning procedures and equipment usage.
- Monitored scanning equipment performance, troubleshooting issues to minimize downtime.
- Implemented process improvements to streamline scanning workflows and reduce errors.
- Confirmed accurate price changes and prepared and printed daily price download for full visibility.
- Kept records of production, tracked returned goods and took down and replaced new shelf tags.
- Sorted, logged and distributed price change paperwork, labels and tags and guided other team members in ordering and receiving tags.
- Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
- Gained and maintained knowledge of products sold within store and promptly responded to customer questions.
Assistant Store Manager
Dollar General
Several Locations (I Trouble Shooted Stores)
06.2018 - 10.2022
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new team members on customer service standards and operational tasks.
- Managed inventory control processes, optimizing stock levels and reducing shrinkage.
- Conducted regular audits of merchandise displays to maintain compliance with visual merchandising standards.
- Coordinated scheduling for staff coverage during peak hours, enhancing customer service experiences.
- Implemented loss prevention strategies, leading to improved store security measures and reduced theft incidents.
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Supported inventory management processes, facilitating accurate stock levels and efficient replenishment.
- Trained new team members on operational standards and customer service protocols.
Salesperson
Tupperware
Tuscaloosa, AL
2018 - 2020
- Engaged customers to demonstrate product benefits and features effectively.
- Assisted in organizing promotional events and demonstrations to drive sales.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate inventory records, ensuring product availability for customers.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Conducted follow-up communications with clients to ensure continuous engagement and support.
- Trained new team members on product knowledge and sales techniques for improved performance.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Expanded customer base through targeted prospecting and networking efforts.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Education
High School Diploma -
North Pontotoc Attendance Center
Ecru Ms05.1991
Skills
Microsoft office
Teamwork
Teamwork and collaboration
Customer service
Attention to detail
Multitasking and organization
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Verbal and written communication
Decision-making
Documentation and recordkeeping
Data entry
Task prioritization
Work History
01-2013
Timeline
Scan Coordinator
Reeds Market
10.2022 - Current
Assistant Store Manager
Dollar General
06.2018 - 10.2022
Salesperson
Tupperware
2018 - 2020
High School Diploma -
North Pontotoc Attendance Center