Angelia Palma
Amelia
Summary
Experienced in developing strategies to enhance customer engagement, contributing to improved service delivery and satisfaction. Demonstrated ability to collaborate effectively with team members to streamline order fulfillment processes, resulting in increased efficiency and reduced delays. Conducted thorough market research to identify consumer trends, which informed promotional strategies and enhanced brand visibility.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Instacart
Instacart HQ
Amelia
02.2025 - Current
- Assisted in developing strategies to improve customer engagement, resulting in enhanced service delivery and satisfaction.
- Collaborated with team members to streamline order fulfillment processes, increasing overall efficiency and reducing delays.
- Conducted market research to identify consumer trends, informing promotional strategies and enhancing brand visibility.
Education
Associate of Arts - Arts And Entertainment Management
Chatfield College
Cincinnati, OH 08.1998 - 02.2001
Skills
- Customer engagement
- Order fulfillment
- Market research
- Promotional strategy
- Social communication
- Strong minded
- Great listener
Timeline
Instacart
Instacart HQ
02.2025 - Current
Associate of Arts - Arts And Entertainment Management
Chatfield College
08.1998 - 02.2001