Angelia Pung
INTransport LLC
Elkhart,IN
9
years of professional experience
Enthusiastic, driven, self-motivated team leader and player who is responsible and ambitious with excellent verbal and written communication skills that thrive in a fast-paced sales & customer service oriented environment.
Work History
Billing / Importer Exporter
- Managed documentation for inbound and outbound deliveries to ensure compliance and accuracy
- Processed invoices for domestic and international deliveries, streamlining payment cycles
- Managed daily office operations, ensuring efficiency and organization.
Accountant
3 Months- Prepared financial statements and reports to ensure compliance with regulatory standards.
- Assisted in budget preparation and forecasting activities to enhance financial planning.
- Maintained accurate records of transactions using accounting software for efficient data management.
- Collaborated with team members to resolve discrepancies and improve reconciliation processes.
Shipping Manager
3 Years 7 Months- Scheduled outgoing shipments to customers in an organized and timely manner
- Implemented quality control measures to reduce errors in shipping processes.
- Communicate with drivers and sales representatives on requests from customers and finding a solution for the most efficient delivery
- Communicated with drivers and sales representatives to address customer requests and identify efficient delivery solutions
- Meet necessary deadlines and use D365 to run reports and manage data
- Coordinated logistics with carriers to optimize freight costs and routes.
- Managed inventory levels to maintain optimal stock for shipping readiness.
- Trained and mentored staff on shipping protocols and safety procedures.
Assistant Manager
5 Months- Coached and developed team of 10 Solutions Specialists to consistently meet and exceed monthly sales quotas
- Handled escalations empathetically to ensure extraordinary customer experience while maintaining profit margins
- Performed monthly and weekly inventory counts and merchandising to ensure operational excellence for store inventory exceeding $500k
Solutions Specialist
4 Years 9 Months- Supported customers by identifying and implementing effective technology solutions.
- Business subject matter expert; ensuring operational efficiency for local-area businesses through technology & the power of the Verizon Network
- Ensured operational excellence by assisting in the management of store inventory valued over $500,000.
Education
GOSHEN HIGH SCHOOL
Skills
Windows 10
IOS
Android
Microsoft Office Suite
Apple iWork
Google Workspace
Leadership
Effective Communication
Team Player
Motivator
Shipping logistics
Inventory management
Customer solutions
Invoice processing
Team building
Escalation handling
Problem solving
Quality assurance
Decision-making
Supervision and leadership
Communication
Flexible and adaptable
Teamwork and collaboration
Customer service
Problem-solving
Time management
Timeline
Accountant
INTransport LLC
05.2026 - CurrentRead More
Shipping Manager
Lippert
10.2022 - 05.2026Read More
Assistant Manager
Verizon Wireless
04.2022 - 09.2022Read More
Solutions Specialist
Verizon Wireless
07.2017 - 04.2022Read More
Billing / Importer Exporter
Dometic Corporation
Read More
GOSHEN HIGH SCHOOL
GOSHEN HIGH SCHOOL
Read More
References
- Holly Juarez, Assistant Manager, Verizon Wireless, (574) 238-4446
- Nadine DeVito, quality manager, Lippert (574)349-3013
- Anastasia Schue, Inventory Manager, Lippert, 1101 Eisenhower Drive South, (574) 349-3014