Summary
Work History
Skills
Roles And Responsibilities
Timeline
Generic

Susan Wood

Box Elder,SD

Summary

Personable and highly organized, ensuring accurate and efficient billing processes. Familiar with medical terminology and insurance procedures, adept at managing patient records and handling billing software. Committed to streamlining billing operations and maximizing revenue for healthcare providers.

Work History

Data Entry & Medical Billing Clerk

Blackmon PT
  • Carefully reviewed billing codes, for 5 different PT clinics, for accuracy before claims were filed with insurance companies
  • Posted credit card payments for patients
  • Ran weekly reports for missing charges per clinic
  • Looked up Insurance benefits for patients to check for co-payment and co-insurance verification

Front Desk Receptionist

Vanderlinde PT
  • Answered multi-line phone and transferred calls to proper personnel
  • Charted all duties performed for each client by in-home aids for insurance purposes
  • Ordered all office supplies needed for office and Case Managers
  • Organized billing and invoices for office supplies and sent to proper departments
  • Eliminated outdated records by sending the records to be scanned
  • Organized billing and invoice data and sent to proper departments
  • Recorded and filed patient data and medical records
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies
  • Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered
  • Acquired insurance authorizations for procedures and tests ordered by the attending physician
  • Accurately entered procedure codes, diagnosis codes and patient information into company software
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information
  • Efficiently performed insurance verification, pre-certification, and pre-authorization functions

Receptionist

Area Agency on Aging

Co-Owner – Accounting and HR Manager

The Better Bath, LLC
  • Issued payments to vendors and suppliers on a bi-weekly basis
  • Maintained accounts receivable documentation
  • Processed bank reconciliations and financial reports
  • Handled cash and deposits using the proper accounting procedures
  • Entered weekly leads and sales for review by sales manager
  • Reconciled all bank and credit card accounts
  • Processed payroll and sales force commissions
  • Analyzed cost control and financial information to support company goals
  • Recruited and interviewed applicants for specific positions
  • Answered employee questions regarding HR topics and resolved any issues
  • Advised managers on organizational policy matters and recommended needed changes
  • Served as a link between management and employees by handling questions and helping resolve work problems
  • Created and modified job descriptions within all departments
  • Worked to create fair and consistent HR policies and procedures
  • Ran the bi-weekly payroll process
  • Conducted background checks and verified references
  • Developed employee handbooks
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments

Office Assistant

Radiology Consultants

Skills

  • Turbo Software for medical billing
  • Office machinery
  • Windows 7
  • Windows 10
  • Windows 11
  • Microsoft Office Suite
  • Google Docs
  • Google Sheets
  • Attention to detail
  • Organizational skills
  • Technical proficiency
  • Data entry
  • Financial record keeping
  • Quickbooks
  • Quickbooks Pro

Roles And Responsibilities

Carefully reviewed billing codes, for 5 different PT clinics, for accuracy before claims were filed with insurance companies., Posted credit card payments for patients., Ran weekly reports for missing charges per clinic., Looked up Insurance benefits for patients to check for co-payment and co-insurance verification., Answered 4 line phone and transferred calls to proper personnel., Charted all duties performed for each client by in-home aids for insurance purposes., Ordered all office supplies needed for office and Case Managers., Organized billing and invoices for office supplies and sent to proper departments., Eliminated outdated records by sending the records to be scanned., Organized billing and invoice data and sent to proper departments., Recorded and filed patient data and medical records., Carefully reviewed medical records for accuracy and completion as required by insurance companies., Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered., Acquired insurance authorizations for procedures and tests ordered by the attending physician., Accurately entered procedure codes, diagnosis codes and patient information into company software., Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information., Efficiently performed insurance verification, pre-certification, and pre-authorization functions., Issued payments to vendors and suppliers on a bi-weekly basis., Maintained accounts receivable documentation., Processed bank reconciliations and financial reports., Handled cash and deposits using the proper accounting procedures., Entered weekly leads and sales for review by sales manager., Reconciled all bank and credit card accounts., Processed payroll and sales force commissions., Analyzed cost control and financial information to support company goals., Recruited and interviewed applicants for specific positions., Answered employee questions regarding HR topics and resolved any issues., Advised managers on organizational policy matters and recommended needed changes., Served as a link between management and employees by handling questions and helping resolve work problems., Created and modified job descriptions within all departments., Worked to create fair and consistent HR policies and procedures., Ran the bi-weekly payroll process., Conducted background checks and verified references., Developed employee handbooks., Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.

Timeline

Data Entry & Medical Billing Clerk

Blackmon PT

Front Desk Receptionist

Vanderlinde PT

Receptionist

Area Agency on Aging

Co-Owner – Accounting and HR Manager

The Better Bath, LLC

Office Assistant

Radiology Consultants
Susan Wood