Angelia Rhodes
Shreveport,LA
Summary
Hardworking Senior Representative gifted at providing amazing service to internal customers and peers. Engaging and personable to oversee business tasks and meet deadlines.
Overview
16
16
years of professional experience
Work History
Senior Rep
Centerpoint Energy
01.2008 - Current
- Review the work of other work order process representatives to ensure accuracy and compliance with policies and procedures
- Responsible for creating documents and training new reps
- Knowledge and experienced with SAP
- Assigned to work with the GIS mapping department to ensure all gas line installation have been properly added to the map
- Create and complete work orders
- Collaborate across teams to share information and coordinate on new ideas at the weekly editorial board meetings.
Education
Bachelors - Business Administration
Northwestern State University of Louisiana
Natchitoches, LA12.2016
Associate - Accounting
Southern University
Shreveport, LA05.2006
Skills
- Programming and Software Skills
- SAP, GIS, Microsoft Office, Dispatch Application, SA and Microsoft Windows
- Problem Resolution
- Closing Procedures
- Information Updates
- Training and Onboarding
- Project Deadlines
- Leadership
- Lead Follow-Up
Timeline
Senior Rep
Centerpoint Energy
01.2008 - Current
Bachelors - Business Administration
Northwestern State University of Louisiana
Associate - Accounting
Southern University