Summary
Overview
Work History
Education
Skills
Timeline
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Angelia White

Angelia White

Spicewood,TX

Summary

Dedicated and results-driven accomplished professional with 17+ years of experience as an owner, consultant, and COO. Leveraging a deep foundation in empathy, critical thinking, and strategic planning, who excels in creating user-centric designs and research strategies that foster meaningful connections and actionable insights. With strong leadership abilities and a solution-oriented mindset, who thrives in cross-functional environments where relationship building and adaptability are key. Passionate about driving organizational success, seeking to contribute to a collaborative and innovative culture that prioritizes user experience and continuous improvement.

Overview

27
27
years of professional experience

Work History

Chief Operating Officer

Gentle Dentistry
05.2019 - 12.2023
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Managed procurement activities to secure resource acquisitions at best possible cost.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Developed a strong understanding of the company’s vision, principles, methodologies and stakeholder engagement to effectively identify growth opportunities and drive profitable outcomes.
  • Aligned business change initiatives with the overall strategic vision and long-term goals of the organization to increase revenue by 25%.
  • Lead team through practice audit and instituted a sourced support group to ensure maximum HIPPA and OSHA compliance.
  • Utilized data and analytics to proactively asses risk and measure the impact and ethical implications to ensure changes align with the core standards and values of the business.
  • Demonstrated excellence in all aspects of human resources, payroll, contract negation and recruiting to increased patient acquisition (+20%) and decreased patient attrition (-16%) by reorganizing the billing structure to streamline insurance processing and expedited reimbursement in a fee for service practice.
  • Cultivated open communication and feedback to foster nimble culture where the business could adapt to market changes while prioritizing employee engagement throughout the process.
  • Implemented a branding and marketing campaign to increase new and reactivation patient base by 33%.
  • Superior expertise in leadership and conflict resolution. Established effective communication to inspire confidence and motivation among team members by providing clear direction and development.
  • Oversaw business-wide changes to modernize procedures and organization.

Founder & President

Dental Design Consulting Services, LLC
01.2006 - 04.2020
  • Created organization's mission and vision statements for use by employees.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Pioneered notion of non-dentist being certified to train CEREC technology in dental offices nationally.
  • Disrupted the dental education industry by starting a groundbreaking boutique consulting firm specializing in CAD/CAM dentistry.
  • Successfully marketed and positioned Dental Design Consulting Services, LLC as a unique and sought-after consulting firm for B2B clients in the dental industry.
  • Implemented a customized innovative integration approach tailored to each dental practice, combining management expertise with a systematic approach for CAD/CAM proficiency, leaving practices equipped for rapid success.
  • Renowned keynote speaker in the CAD/CAM dental industry, acknowledged as one of the leading female speakers in dentistry.
  • Delivered immersive CAD/CAM technology training and integration programs tailored to individual practices nationally. Recognized for being relatable and motivating.
  • Integrated a team culture trained to expect the unexpected, ensuring momentum for success upon completion of each client engagement.

Dental Assistant

Regional Dental Offices
01.2003 - 12.2006

Successfully executed the role of Dental Assistant for regional dentist

- 2003 Graduate of DANB Accredited DA Academy, successfully worked chairside while focusing continuing education on CAD/CAM dentistry.

High-End Retail Management

Early Career Highlights
01.1997 - 01.2002

Drove revenue and increased market share for Hugo Boss & Diesel. Internationally trained and specialized in clienteling, public relations, merchandising, branding, and team sales development.

Education

UX/UI Design

Designlab
12.2024

UX/UI Design Fundamentals

Designlab
07.2024

Skills

  • Empathy
  • Critical Thinking
  • Solution Oriented
  • Leadership
  • Strategic Planning
  • Strong Communication Skills
  • Cross-functional Team Leadership
  • Relationship Building
  • Conflict Resolution
  • Relatable & Adaptable
  • Curiosity Mindset
  • Business Intuition
  • Entrepreneurship
  • Risk Management
  • Integration Training

Timeline

Chief Operating Officer

Gentle Dentistry
05.2019 - 12.2023

Founder & President

Dental Design Consulting Services, LLC
01.2006 - 04.2020

Dental Assistant

Regional Dental Offices
01.2003 - 12.2006

High-End Retail Management

Early Career Highlights
01.1997 - 01.2002

UX/UI Design

Designlab

UX/UI Design Fundamentals

Designlab
Angelia White