Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angelic Rains

Boaz

Summary

Resourceful Service Helper. Specialize in customer service, and problem resolution. Excel in time management, effective communication, and teamwork to deliver outstanding service.

Reliable professional offering several years of experience in related roles. Hardworking and dedicated with unyielding work ethic. Commended for promoting workplace safety and implementing improved safety training protocols.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Service Helper

Self-employed
Boaz
04.2018 - Current

• assist others in clean up, transporting, and home care.

• provide support and assistance to those in need or distress.

  • Communicated effectively with others to ensure efficient workflow.

Customer Service Representative

Microtel inn&suites by Wyndham
Albertville
07.2017 - 11.2017
  • Developed positive relationships with customers through friendly interactions.
  • Resolved customer complaints promptly and efficiently.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Developed strong relationships with customers by providing personalized assistance and support.

Sales Associate

Little Lots
Boaz
02.2015 - 11.2016
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.

Shipping and Receiving Clerk

Pinnacle manufacturing
Boaz
05.2011 - 10.2012
  • Inspected incoming and outgoing shipments for accuracy and damage.
  • Maintained a clean work area by sweeping, dusting, mopping.
  • Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
  • Reviewed customer orders for accuracy prior to shipping goods out of the facility.
  • Monitored inventory levels and re-ordered supplies when necessary.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.

Education

High School Diploma -

Chancellor High
Fredericksburg, VA
06-1994

Skills

  • Home care assistance
  • Customer support
  • Inventory management
  • Shipping coordination
  • Safety compliance
  • Customer relationship management
  • Effective communication
  • Cash handling
  • Team player attitude
  • Cash handling experience
  • Empathy and patience
  • Reliability and punctuality

References

References available upon request.

Timeline

Service Helper

Self-employed
04.2018 - Current

Customer Service Representative

Microtel inn&suites by Wyndham
07.2017 - 11.2017

Sales Associate

Little Lots
02.2015 - 11.2016

Shipping and Receiving Clerk

Pinnacle manufacturing
05.2011 - 10.2012

High School Diploma -

Chancellor High
Angelic Rains