Angelica Adao
Honolulu,HI
Summary
Effective Crew Member focused on delivering exceptional cleaning and maintenance services to all customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Once a trainer with the same abilities and mindset to get tasks done in an effective manner.
Overview
9
9
years of professional experience
Work History
Crew Member
Gashoken
Honolulu, HI
09.2018 - Current
- Verified cash drawer against the day’s receipts.
- Operated and sanitized all equipment in a safe and proper manner.
- Set performance expectations and provided honest feedback.
- Upheld standards of cleanliness, food handling and safety.
- Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
- Cleaned store, emptied trash and restocked supplies when needed.
Crew Trainer
AUNTIE ANNE'S INC.
Honolulu, HI
04.2017 - 08.2018
- Taught new team members correct procedures for all areas of operations.
- Mentored junior employees to improve performance, food safety and customer service.
- Set an example for team members by providing quality service in an efficient manner.
- Trained other employees in customer service, food safety and performance requirements.
- Greeted all customers with a smile and provided friendly service.
- Answered customer questions regarding merchandise and pricing.
- Used time efficiently when not serving customers, including restocking, and cleaning areas.
- Made sure closing was proper, everything is clean and ready to go for the next day.
Education
GED - undefined
Governor Wallace Rider Farrington High School
Honolulu, HI2019
Skills
- Customer engagement
- Menu knowledge
- Teamwork and collaboration
- Cash handling
- Verbal and written communication
- Telephone etiquette
- Upselling
Timeline
Crew Member
Gashoken
09.2018 - Current
Crew Trainer
AUNTIE ANNE'S INC.
04.2017 - 08.2018
GED - undefined
Governor Wallace Rider Farrington High School