Angelica Aguirre
Seguin,TX
Summary
Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
Work History
Office Assistant
Ramon Property Construction
09.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Account Services Representative
HD Supply
06.2021 - 09.2022
- Identified new opportunities and cultivated leads to consistently meet sales goals and increase business growth.
- Educated clients on relevant policies and options and answered questions to remedy issues.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Front Office Assistant
Cone Bioproducts
06.2018 - 06.2021
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Reviewed and updated customer information in database for accuracy.
Receptionist
Stroms Black Belt Academy
03.2010 - 06.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma -
Seguin High School
Seguin, TX05.2008
Skills
- Event Planning
- Supply Restocking
- Bookkeeping Software
- Data Entry and 10-Key
- Technical Support
- Payment Processing
- Prioritizing Work
- Serve Customer Needs
- Filing
- Social Media Knowledge
- Data Recording
Timeline
Office Assistant
Ramon Property Construction
09.2022 - Current
Account Services Representative
HD Supply
06.2021 - 09.2022
Front Office Assistant
Cone Bioproducts
06.2018 - 06.2021
Receptionist
Stroms Black Belt Academy
03.2010 - 06.2018
High School Diploma -
Seguin High School