Angelica Alponso
Goodyear,AZ
Summary
Dynamic and results-oriented professional with extensive experience at Target Corporation, adept in merchandise stocking and inventory tracking. Excelled in enhancing customer satisfaction and managing efficient store layouts. Fluent in Spanish and English, demonstrating exceptional communication skills and a proven ability to lead and educate teams. Achieved consistent sales targets through strategic product placement and superior customer service.
Overview
35
35
years of professional experience
Work History
General Merchandiser
Target Corporation
08.2000 - Current
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Experienced in pick up orders, packing and price tagging and clearance.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Cashiering experience.
- When the product is defective in quality, the merchandise is managed by removing item or price change.
- Over the years, trained new employees to manage the merchandise.
- Use of RFID Software to scan inventory periodically.
Lawyer
Buffet De Abogados
01.1990 - 01.1995
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
- Represented clients in court proceedings, hearings and arbitrations.
- Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
- Improved client satisfaction with timely communication and thorough explanations of complex legal concepts.
- Negotiated favorable settlements for clients, utilizing strong interpersonal skills and strategic thinking to reach mutually beneficial agreements.
- Used knowledge of legal precedents to analyze probable outcome of cases.
- Built lasting relationships with clients by demonstrating integrity, dedication, and a genuine commitment to their success.
- Letter dictation for judges and public presentation in a formal hearing/viewing presenting gathered evidence.
Dorian's
Dorian Design Store
10.1990 - 07.1992
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Cashier in retail with customer service
- Stocking in warehouse and backroom
- Scanning and changing prices
- Shipping and handling department with customer service.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Arts - Legal Studies
Universidad Autonoma De Baja California (UABC)
Baja California, Mexico12-1995
Skills
- In-store support
- Merchandise stocking
- Time management
- Cleaning procedures
- Speaks Spanish and English
- Teaching and managing employees
- Cash register operations
- Quick learner
- Customer relationships
- Dependable and reliable
- Inventory tracking
Accomplishments
- Taught about 20 people in their current postiion.
Timeline
General Merchandiser
Target Corporation
08.2000 - Current
Dorian's
Dorian Design Store
10.1990 - 07.1992
Lawyer
Buffet De Abogados
01.1990 - 01.1995
Bachelor of Arts - Legal Studies
Universidad Autonoma De Baja California (UABC)