Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Angelica Alvarado

Waco,TX

Summary

Dedicated Medical Assistant with extensive experience at Baylor Scott & White Medical Center, excelling in patient care coordination and clinical documentation. Known for compassionate service and strong communication skills, I effectively enhanced patient satisfaction and streamlined office workflows while maintaining HIPAA compliance and managing medical supply inventory. Fluent in Spanish, fostering inclusive patient relations.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

Baylor Scott & White Medical Center - Hillcrest
09.2019 - Current
  • Assisted in patient intake, ensuring accurate information collection and efficient processing.
  • Supported healthcare providers during examinations, enhancing patient comfort and care quality.
  • Managed appointment scheduling using electronic health record systems, optimizing office workflow.
  • Maintained cleanliness of examination rooms and medical equipment, promoting a safe environment for patients.
  • Collaborated with interdisciplinary teams to coordinate patient care effectively and efficiently.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Measured patient pulse oximetry.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.

Patient Care Technician

Baylor Scott & White Medical Center - Hillcrest
06.2018 - 09.2019
  • Assisted nursing staff with patient care tasks and daily activities.
  • Maintained cleanliness and organization of patient rooms and equipment.
  • Supported patients with mobility, personal hygiene, and comfort needs.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Documented patient information accurately in electronic health records.
  • Collaborated with interdisciplinary teams to enhance patient care quality.
  • Followed safety protocols to ensure a secure environment for patients and staff.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.

Education

Associate of Arts -

McLennan Community College
Waco, TX
12-2019

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Reliable team player
  • Compassionate
  • CPR
  • Professionalism and ethics
  • Maintaining confidentiality
  • Appointment setting
  • Patient care coordination
  • Medical supply inventory
  • Medical office administration
  • Fluent in Spanish
  • Trustworthy companion
  • Patient relations
  • Payment collection

Certification

Basic Life Support - RQI

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Medical Assistant

Baylor Scott & White Medical Center - Hillcrest
09.2019 - Current

Patient Care Technician

Baylor Scott & White Medical Center - Hillcrest
06.2018 - 09.2019

Associate of Arts -

McLennan Community College

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Angelica Alvarado