Angelica Avalos
Oxnard,CA
Summary
Dynamic leader with a proven track record at UPS, adept in logistics management and fostering positive communication. Streamlined dispatch operations, significantly enhancing efficiency and team cohesion. Skilled in transportation coordination and problem-solving, consistently delivering exceptional service quality and operational improvements.
Overview
17
17
years of professional experience
Work History
Dispatch Supervisor
UPS
Newbury Park, CA
11.2021 - Current
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Evaluated and adjusted over Number routes based on daily needs, available workers, traffic hazards, and weather conditions.
Small Business Owner
Self Employed
Oxnard
03.2014 - 06.2020
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Administrative Assistant
Boys and Girls Club
Ixnard
02.2008 - 06.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Oxnard College
Oxnard, CAGED -
Oxnard Adult ED
Oxnard, CASkills
- Transportation coordination
- Tracking of man hours
- Attendance documentation
- Employee training
- Route planning
- Positive communication skills
- Knowledgeable in software
- Logistics management
- Dispatch coordination
- Decision-making
- Problem-solving
- Attention to detail
- Multitasking and organization
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Dispatch Supervisor
UPS
11.2021 - Current
Small Business Owner
Self Employed
03.2014 - 06.2020
Administrative Assistant
Boys and Girls Club
02.2008 - 06.2010
Oxnard College
GED -
Oxnard Adult ED