Summary
Overview
Work History
Education
Skills
Communication
Leadership
Certification
Timeline
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Patricia Solorzano

Mission,TX

Summary

I am a dedicated person and I am always willing to learn something new. Comunication is always important to succeed.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Dispatch Supervisor

Lakeshore Recycling & Disposal
West Chicago, IL
10.2021 - 03.2025
  • Supervised dispatch operations, ensuring timely and efficient delivery of goods.
  • Coordinated communication between drivers and clients to resolve issues promptly.
  • Streamlined routing processes, reducing delays and optimizing delivery schedules.
  • Trained new personnel on dispatch procedures and safety protocols.
  • Implemented inventory management strategies to enhance accuracy in order fulfillment.
  • Collaborated with other departments to ensure seamless logistics operations across the company.
  • Supervised team of Number employees and provided training focused on maximizing overall performance.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Ensured compliance with local, state, and federal regulations governing emergency response dispatch activities.
  • Recruited highly qualified candidates, conducting interviews and providing onboarding support for new hires in the dispatch department.
  • Coordinated emergency responses, liaising with first responders and other agencies as required to ensure public safety.
  • Oversaw vehicle maintenance schedules, coordinating repairs as needed to minimize downtime for fleet vehicles.
  • Managed Number dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
  • Championed safety protocols within the dispatch department, conducting regular reviews of procedures and ensuring adherence to established guidelines at all times.

Formulator

Helena
Des Moines, IA
01.2008 - 01.2021
  • Weigh or measure materials, ingredients, or products to ensure conformance to requirements
  • Read work orders to determine production specifications or information
  • Compound or process ingredients or dyes, according to formulas
  • Observe production or monitor equipment to ensure safe and efficient operation
  • Mix or blend ingredients by starting machines and mixing for specified times
  • Dump or pour specified amounts of materials into machinery or equipment
  • Test samples of materials or products to ensure compliance with specifications, using test equipment
  • Unload mixtures into containers or onto conveyors for further processing
  • Clean and maintain equipment, using hand tools
  • Open valves to drain slurry from mixers into storage tanks

Journeyman Wireman

Ep2
Des Moines, IA
01.2011 - 01.2014
  • Plan layout and installation of electrical wiring, equipment, or fixtures, based on job specifications and local codes
  • Connect wires to circuit breakers, transformers, or other components
  • Use a variety of tools or equipment, such as power construction equipment, measuring devices, power tools, and testing equipment, such as oscilloscopes, ammeters, or test lamps
  • Work from ladders, scaffolds, or roofs to install, maintain, or repair electrical wiring, equipment, or fixtures
  • Place conduit, pipes, or tubing, inside designated partitions, walls, or other concealed areas, and pull insulated wires or cables through the conduit to complete circuits between boxes
  • Assemble, install, test, or maintain electrical or electronic wiring, equipment, appliances, apparatus, or fixtures, using hand tools or power tools

Education

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DIMMAC School of welding
Des Moines, IL
01.2012

Skills

Journeyman Wireman

Experienced at reading blueprints, plan layout, install / repair wiring, electrical fixtures, apparatus, and control equipment

Demonstrated record of high performance standards and quality work

Demonstrated ability to work by the numbers, eliminate waste, control costs and improve efficiency

Welding Skill: TIG, Pulse MIG, Braising, stainless steel, plasma cutting, aluminum, titanium, nickel based alloys

Equipment operation – forklift, overhead crane

Dispatch operations

Team leadership

Communication coordination

Routing optimization

Inventory management

Training and development

Logistics collaboration

Regulatory compliance

Emergency response coordination

Vehicle maintenance oversight

Performance management

Safety protocol implementation

Recruitment and onboarding

Conflict resolution

Project tracking

Scheduling efficiency

Equipment operation safety

Quality assurance testing

Workflow streamlining

Operational strategy

Transportation coordination

Tracking of man hours

Employee training

Attendance documentation

Mentoring and training

Progress checks

Route planning

Coaching and onboarding

Positive communication skills

Proficiency in software

Incident reporting

Knowledgeable in software

Records maintenance

Logistics management

Scheduling expertise

Schedule checking and oversight

Dispatcher monitoring

Logistics activities and coordination

Dispatch coordination

Customer service

Customer relations

Data entry

Dispatching procedures

Prioritizing calls

Work order management

Decision-making

Service planning

Database updates

Stress tolerance

Schedule coordination

Schedule management

Communication equipment operation

Technical aptitude

Updating logs

Dispatching field personnel

Verifying coverage

Database maintenance

Service coordination

Maintaining call metrics

Routing orders

Closing tickets

Traffic monitoring

Route navigation

Customer relationship management

Problem-solving

Time management

Attention to detail

Multitasking and organization

Dispatch software

Team collaboration

Active listening

Verbal and written communication

Map reading

Record keeping

Emergency protocols

Equipment management

Tracking systems

Critical thinker

Vehicle coordination

Call handling

Driver communication

Communication

Communicate well both written and verbal, English and Spanish

Leadership

Capable of work with no supervision

Certification

30 Hour OSHA Certification

Timeline

Dispatch Supervisor

Lakeshore Recycling & Disposal
10.2021 - 03.2025

Journeyman Wireman

Ep2
01.2011 - 01.2014

Formulator

Helena
01.2008 - 01.2021

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DIMMAC School of welding
Patricia Solorzano