Dedicated healthcare professional with extensive experience in patient care, clinical support, and phlebotomy across hospital and treatment center settings. Passionate about helping patients during times of illness or injury and providing compassionate, high-quality care in fast-paced medical environments.
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
Work History
Medical Assistant / Phlebotomist
Helio Health
Binghamton
04.2025 - Current
Medical Assistant
Endwell Family (Private Primary Care Practice)
Endicott
07.2023 - 01.2025
Emergency Department Aide & Unit Secretary
UHS Medical Center
Johnson City
01.2021 - 04.2024
Assisted clinical staff with patient care in a busy emergency department
Supported patient flow, documentation, and communication between medical staff
Provided direct support to nurses and physicians while ensuring patient comfort
Assisted medical staff with daily patient care tasks and activities.
Maintained cleanliness and organization in patient areas and treatment rooms.
Communicated effectively with patients to provide support and information.
Documented patient information accurately in electronic health records systems.
Supported nursing staff by preparing tools and materials for procedures.
Collaborated with team members to ensure smooth operations within the unit.
Certified Phlebotomist
UHS Wilson Medical Center
Johnson City
01.2022 - 06.2022
Performed blood draws and specimen handling
Ensured patient safety and comfort during procedures
Collected blood samples from patients using proper techniques and safety protocols.
Prepared and labeled specimens for laboratory analysis according to established procedures.
Maintained cleanliness and organization of phlebotomy workspace and equipment.
Communicated effectively with patients to alleviate concerns during blood draws.
Labeled blood vials with critical information like time of collection, date and patient name.
Nursing Assistant
Bassett Medical Center, Cooperstown Center, and UHS Wilson Medical Center
Cooperstown
09.2019 - 10.2020
Assisted patients with daily care and mobility
Monitored patient needs and communicated changes to nursing staff
Supported clinical teams in hospital and long-term care settings
Monitored vital signs and reported changes to nursing staff.
Documented patient care activities in electronic health records.
Supported nursing team in maintaining a clean and safe environment.
Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
Volunteer EMT
Vestal, Broome, and Chenango Emergency Services
Responded to emergency calls and assisted with patient care in pre-hospital settings
Worked alongside EMS teams to stabilize and transport patients
Education
Chenango Forks High School
Chenango Forks, NY
Skills
Patient Care
Emergency Department Support
Phlebotomy and Specimen Collection
Medical Documentation
Clinical Assistance
Team Collaboration
Patient Communication
Timeline
Medical Assistant / Phlebotomist
Helio Health
04.2025 - Current
Medical Assistant
Endwell Family (Private Primary Care Practice)
07.2023 - 01.2025
Certified Phlebotomist
UHS Wilson Medical Center
01.2022 - 06.2022
Emergency Department Aide & Unit Secretary
UHS Medical Center
01.2021 - 04.2024
Nursing Assistant
Bassett Medical Center, Cooperstown Center, and UHS Wilson Medical Center