Angelica Baroy

Operates maintenance on a tactical communications network and data link systems for military operations, that integrates diverse data sources like radar, radio, and IP-based systems.

• Daily checks on the functionality of the network system infrastructure for a secure and dependable platform command and control communications.
• Identifies daily IT network schedule and requirements, verifies configurations, and provides guidance for on-call technical support during live or simulated Command and Control operations.
• Served in IT roles overseeing both classified and unclassified network environments with admin rights. Conducted workstation installations, computer /server reimaging, implemented upgrades, and addressed hardware/software and access issues
• Provided Tier I, 2, and 3 contact and incident resolution to customers with hardware, software, and application problems.
• Facilitate maintenance coordination across work centers by diligently tracking, reporting, and documenting equipment issues.
• Oversees the creation and deletion of domain users in both classified and unclassified environments.
• Worked with a range of servers including data acquisition servers, storage, client servers, and data processing servers.

Manages a secure private network facilitating seamless data exchange between programmed aircrafts and ground control system while also ensuring uninterrupted dessimenation of acquired intelligence data across diverse organizations.

• Possesses hands-on experience in managing virtual servers and hosting virtual machines.
• Performed configuration and troubleshooting of Cisco & Linux routing/switching platforms.
• Diagnosed and resolved hardware, software and network problems and replaced defective components.
• Installed patches and performed backups, system builds and image updates.