Microsoft Azure
Benjamin Cecka
Atlanta,CA
Summary
Professional with robust experience in network systems, highly skilled in troubleshooting, maintaining, and optimizing network infrastructure. Strong focus on team collaboration and achieving results, adaptable to changing needs. Demonstrates expertise in network security, configuration, and system performance, with commitment to reliability and efficiency. Known for technical proficiency and effective communication, ensuring seamless operations and support.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Network Systems Technician
Integris
04.2022 - Current
- Enhanced network efficiency by implementing and maintaining hardware and software components.
- Streamlined troubleshooting processes for quicker issue resolution, utilizing diagnostic tools and software handling 15-20 calls a day
- Contributed to long-term organizational success through diligent project management skills, ensuring timely completion of milestones and effective resource allocation.
- Maintained detailed documentation of network configurations, updates, and incidents for future reference and analysis.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Monitored network hardware operations to evaluate proper configuration including On Call rotations
- Provided mentorship to junior technicians by sharing knowledge, offering constructive feedback, and leading by example.
- Served as a reliable point of contact for end-users, providing timely technical support and guidance on various issues.
Systems Integration Specialist
Whole Foods Market
03.2006 - 03.2022
- Worked closely with IT Network/Security specialists to implement robust safeguards against unauthorized access when integrating sensitive data across platforms.
- Assisted in the design and implementation of data migration strategies, ensuring minimal disruption to operations during system transitions.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Played a key role in successful completion of several large-scale projects involving multi-system integrations within strict deadlines with 3-4 per quarter
- Continuously improved own technical skills by participating in professional development opportunities and staying up-to-date on advancements in the field of systems integration.
Education
CompTia A+, Network + Certification - Cyber Security
Springboard
San Francisco, CA03-2022
Some College (No Degree) - Computer Information Systems
Georgia State University
Atlanta, GASkills
- Switch configuration /IP addressing /Network troubleshooting
- Remote support /VPN configuration /Help desk support
- Wireless networking/ Firewall management / Hardware installation
- Software configuration /VoIP systems /IT documentation
- LAN and WAN management/ Operating systems
- Network support and diagnostics
- Hardware and software repair System upgrades
- Technical support TCP/IP protocol
- IT service delivery Server maintenance Data backup
Certification
- CompTIA Security+
- CompTIA A+
Software
Microsoft Office
Microsoft Intune
Microsoft Administrator
MacOS
Mac iOS
Timeline
Network Systems Technician
Integris
04.2022 - Current
Systems Integration Specialist
Whole Foods Market
03.2006 - 03.2022
Some College (No Degree) - Computer Information Systems
Georgia State University
CompTia A+, Network + Certification - Cyber Security
Springboard