Organized, disciplined employee with a desire to support the workplace by providing excellent customer service, detailed notes, and strong interpersonal skills.
Overview
5
5
years of professional experience
Work History
Service Coordinator
North Houston Refrigeration
Conroe, TX
11.2023 - Current
Conducted thorough review of invoices to ensure accuracy prior to submission for payment processing.
Provided timely feedback to management on service failures and customer concerns.
Monitored email and phone communication to provide prompt responses and solutions.
Developed and provided detailed quotes to customers.
Updated all open work orders in SMS with all necessary details including but not limited to: hours approved from the proposal, location of available parts, and the original date the work order was opened.
Utilized web portals to generate proposals and invoices, such as 7-11 and SMS.
8th Grade Science Teacher
Huntsville ISD
Huntsville , TX
08.2023 - Current
Developed and implemented innovative activities to engage 8th grade students in science topics.
Differentiated instruction to meet the learning needs of all students.
Created lesson plans that focused on student understanding of scientific concepts.
Encouraged independent thinking and problem solving skills among students.
Communicated regularly with parents regarding their child's academic performance and behavior in class.
Utilized technology as an instructional tool in the classroom.
Monitored student progress through the use of data trackers.
Assessed student learning through quizzes, tests, assignments, and projects.
Resident Assistant
Residential Living and Learning
Commerce, TX
08.2019 - 05.2022
Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
Coordinated student events such as movie nights, game nights, and other social activities.
Responded to emergency situations within the residence hall.
Conducted monthly floor meetings to discuss safety protocols, campus resources, and upcoming events.
Counseled students in handling family, financial and educational problems.
Created detailed, colorful bulletin boards with a monthly theme.