Rrezona Rexha
New York,NY
Summary
Dynamic professional with experience in education, mental health, and service coordination. Proven ability to support diverse individuals through individualized care, resource navigation, and effective communication. Background in special education, client services, and administrative support. Currently pursuing a Master’s in Industrial and Organizational Psychology with a focus on building inclusive, high-performance teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Coordinator
Therapy Depot
New York, New York
06.2025 - 09.2025
- Coordinated service requests and scheduled appointments for clients and staff.
- Managed documentation for service delivery and maintained accurate records.
- Assisted clients in navigating services and resolving concerns efficiently.
Asistant teacher K-12
Kokua Education
New York, New York
11.2024 - 02.2025
- Utilized various teaching techniques to motivate students and foster their academic growth.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Adapted teaching methods according to the individual needs of each student.
Clinical Practitioner
empatia clinic
10.2021 - 04.2022
- Maintained up-to-date knowledge of advances in medicine through continuing education courses.
- Provided emotional support for patients dealing with difficult diagnoses or treatments.
- Identified abnormal and critical respiratory patterns through direct pulmonary assessments.
Receptionist
MIM hospital
Gjakova, Kosovo
06.2019 - 10.2021
- Performed data entry tasks into various computer systems accurately and promptly.
- Scheduled and confirmed appointments and meetings for management team.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Education
Master of Science - Industrial And Organizational Psychology
Cuny School of Professional
New York, NY01-2026
Bachelor of Science - Psychology
University of Sheffield
United Kingdom09-2021
Skills
- Activity management
- Behavior management
- Assessment administration
- Student records management
- Organizational growth
- Classroom management
- Creative problem solving
- Classroom organization
- Project management
Languages
English
Full Professional
Albanian
Native/ Bilingual
Certification
- Leader "YMCA"
- Volunteering "Red Cross"
- "National Chemistry Competition" awarded with GOLD Certificate
- Anxiety in children and adults and its management"- Association of psychologist
Timeline
Service Coordinator
Therapy Depot
06.2025 - 09.2025
Asistant teacher K-12
Kokua Education
11.2024 - 02.2025
Clinical Practitioner
empatia clinic
10.2021 - 04.2022
Receptionist
MIM hospital
06.2019 - 10.2021
Master of Science - Industrial And Organizational Psychology
Cuny School of Professional
Bachelor of Science - Psychology
University of Sheffield
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