Angelica Berger
Lakewood,OH
Summary
Dynamic Laboratory Technician with extensive experience at Cleveland Clinic, excelling in specimen processing and sample preparation. Proven ability to train and mentor staff, enhance laboratory efficiency, and uphold strict compliance with regulatory standards. Recognized for troubleshooting complex issues and implementing effective solutions, ensuring high-quality results in a fast-paced environment.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Laboratory Technician III
Cleveland Clinic
01.2024 - Current
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Provided support and guidance to junior lab staff.
- Administered processes, resolved issues and recommended improvements for all structure methods.
- Monitored all objectives and communicated with various teams regarding performance.
- Troubleshot inconsistencies and identified errors to trace root causes and implement corrective actions.
- Prepared samples for analysis by performing complex sample preparation tasks.
Laboratory Technician II
Cleveland Clinic
03.2022 - 01.2024
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Documented and verified patient information using laboratory information system.
- Helped management optimize laboratory processes for maximum efficiency and performance.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Participated in laboratory audits and assessments to maintain compliance and improve results.
- Sorted on average 200 specimens according to priority and tracked them according to performing labs
- Managed incoming calls from Client Services regarding specimen investigations
Laboratory Technician I
Cleveland Clinic
04.2020 - 03.2022
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Troubleshot and resolved equipment and process issues.
- Assisted with maintaining established departmental policies and procedures, objectives and quality improvement, safety and environmental and infection control standards.
- Sorted on average 300 specimens according to priority and tracked them according to performing labs
- Prepared samples for analysis by performing complex sample preparation tasks.
Lab Technician
Family Physicians
06.2019 - 03.2020
- Performed testing and quality control using approved laboratory procedures and instrumentation for CBC and WSR testing
- Prepared samples for analysis by performing complex sample preparation tasks. I.e spinning down blood, transferring urine into appropriate urine devices; aliquoting serum and plasma into transfer tubes
- Prepared samples for shipping by storing them according to long term stability
- Disposed of specimens after 7 days in appropriate disposal container
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
- Documented information by maintaining temperature logs and equipment record books.
- Stocked reagents, media and solutions to use for laboratory testing and analysis.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Labeled specimens accordingly with proper patient identification, collection date and time, along with specimen type
Education
Associate of Applied Science - Criminal Justice
Cuyahoga Community College
Cleveland, OH08-2023
High School Diploma -
Lakewood High School
Lakewood, OH06-2019
Skills
- Specimen processing
- Sample accessioning
- Specimen preparation
- Sample preparation
- Laboratory documentation
Timeline
Laboratory Technician III
Cleveland Clinic
01.2024 - Current
Laboratory Technician II
Cleveland Clinic
03.2022 - 01.2024
Laboratory Technician I
Cleveland Clinic
04.2020 - 03.2022
Lab Technician
Family Physicians
06.2019 - 03.2020
Associate of Applied Science - Criminal Justice
Cuyahoga Community College
High School Diploma -
Lakewood High School
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