Nadeige Jacques
Miami,FL
Summary
Experienced and compassionate healthcare professional with over 20 years in phlebotomy, laboratory operations, and patient care. Proven track record in mentoring staff, ensuring high-quality lab results, and maintaining compliance with regulatory standards. Seeking to leverage my expertise in a senior entry-level position where I can contribute to improving operational efficiency and patient outcomes. Dedicated to growing into leadership roles through continuous learning and collaboration.
Overview
24
24
years of professional experience
Work History
Laboratory Technician III
Florida Department of Health
Ft. Lauderdale, FL
01.2023 - Current
- Lead daily lab operations and oversee compliance with health regulations
- Mentor new lab technicians and coordinate staff schedules
- Perform advanced specimen processing and quality control procedures
- Handle sensitive patient data and ensure confidentiality across all documentation
- Collaborate with public health teams during outbreak investigations and emergency response efforts
Phlebotomist
Quest Diagnostics
Miami, FL
01.2004 - 01.2023
- Performed high-volume blood draws, including pediatric and geriatric patients
- Trained and evaluated new phlebotomy staff on safety and specimen handling
- Maintained accurate records using LIS and resolved patient concerns efficiently
- Managed site inventory and ensured availability of necessary supplies
- Recognized for consistent performance and leadership in lab safety and patient satisfaction
Phlebotomist/ Lab Assistant
North Shores Medical Center
Miami, FL
01.2001 - 01.2004
- Assisted in routine and STAT collections, processed lab specimens promptly
- Worked collaboratively with nurses and physicians to ensure patient-centered care
- Ensured infection control practices were followed during all lab procedures
- Provided support in onboarding new team members
Patient Care Technician
Cedars Hospital
Miami, FL
01.2001 - 12.2001
- Supported patient care with ADLs, vital signs monitoring, and comfort rounds
- Assisted with lab specimen collection and transport for hospitalized patients
Education
Health Services Administration -
National School of Technology
Miami, FL01.2003
Patient Care Technician -
National School of Technology
Miami, FL01.2001
Nursing - not completed
Miami Dade Community College
Miami, FL01.2000
High School Diploma -
Miami Jackson Senior High School
Miami, FL01.1997
Skills
- Good communication and work skills
- Phlebotomy procedures
- Finger/heel sticks
- Specimen processing and labeling accuracy
- Inventory management and supply chain awareness
- Strong decision-making and problem-solving abilities
- Patient education and bedside manner
- Data entry, Microsoft Office
- Over 20 years of experience
Languages
- Fluent in English
- Fluent in French
- Fluent in Haitian Creole (Can read and write in said languages)
Timeline
Laboratory Technician III
Florida Department of Health
01.2023 - Current
Phlebotomist
Quest Diagnostics
01.2004 - 01.2023
Phlebotomist/ Lab Assistant
North Shores Medical Center
01.2001 - 01.2004
Patient Care Technician
Cedars Hospital
01.2001 - 12.2001
Health Services Administration -
National School of Technology
Patient Care Technician -
National School of Technology
Nursing - not completed
Miami Dade Community College
High School Diploma -
Miami Jackson Senior High School