Angelica Bocanegra
Pico Rivera,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Food Service Cashier
Agua Tijuana's Juice Bar
06.2023 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Achieved high levels of accuracy with cash handling tasks, reducing discrepancies and ensuring balanced registers.
- Assisted with stocking shelves and properly rotating food items, minimizing waste and maintaining fresh inventory.
- Adhered to strict health code guidelines, maintaining proper food storage procedures and cleanliness standards.
Hair Salon Receptionist
Affiniti Salon
09.2021 - 06.2023
- Enhanced client satisfaction by efficiently scheduling appointments and managing cancellations.
- Streamlined salon operations for improved efficiency by maintaining an organized and updated calendar.
- Increased repeat clientele with exceptional customer service, addressing inquiries, and resolving issues promptly.
- Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
- Ensured a welcoming atmosphere for clients through maintaining a clean and well-organized reception area.
Sales Associate
JC Penny Co
10.2014 - 10.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Data Entry Clerk
Synermed
04.2017 - 04.2018
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Contributed to process improvement initiatives by suggesting ways to optimize data entry tasks for optimal productivity.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA07.2012
Skills
- Excellent customer service
- Reliability and punctuality
- Task Prioritization
- Attention to Detail
- Organizational Skills
- Problem-solving aptitude
- Multitasking Abilities
- Cooperative Attitude
- Adaptability
- Time management abilities
Timeline
Food Service Cashier
Agua Tijuana's Juice Bar
06.2023 - Current
Hair Salon Receptionist
Affiniti Salon
09.2021 - 06.2023
Data Entry Clerk
Synermed
04.2017 - 04.2018
Sales Associate
JC Penny Co
10.2014 - 10.2020
High School Diploma -
El Rancho High School
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