ANGELICA BURGESS
North Penn Cardiovascular Specialists
SCRANTON,PA
1
Certification
19
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Medical Assistant/ Admin
1 Year 7 Months- Oversaw the execution of ECGs and maintained effective communication channels through phone management. Strategically scheduled and adjusted appointments while coordinating testing arrangements with hospital departments. Led the implementation of ECG processes and ensured consistent phone communication. Developed strategic scheduling practices for appointments and collaborated with hospitals for test coordination. Directed ECG operations and facilitated impactful phone interactions. Optimized appointment management and pioneered hospital test scheduling procedures.
Caregiver/Companion
1 Year 3 Months- Enhanced client independence by facilitating bathing, dressing, and grooming routines. Empowered clients through education on the effective use of mobility aids, improving mobility and confidence. Improved family caregiving capabilities by teaching safe techniques for lifting, turning, and repositioning clients. Ensured thorough documentation of client information and timely communication of any changes to nursing supervisors. Promoted health and wellness by advising clients on nutrition and cleanliness.
DENTAL RECEPTIONIST
5 Years 3 Months- Oversaw appointment scheduling and optimized phone handling procedures. Managed electronic medical records and directed insurance verification efforts. Led billing and payment processing initiatives to enhance operational efficiency. Streamlined patient file management and coordinated office supply procurement.
Education
DIPLOMA - GENERAL STUDIES
CERTIFIED MEDICAL ASSISTANT - MEDICAL ASSISTANT, PHLEBOTOMY
Skills
Clinical vital signs evaluation
PHLEBOTOMY
EKG/ECG
Advanced wound care techniques
Safe medication administration
Patient assessment and preparation
Detailed health history collection
Facilitating physician tasks
EHR
Insurance policy administration
Reception management
MEDICAL OFFICE MANAGING
HIPPA COMPLIANCE
COMMUNICATION SKILLS
TIME MANAGEMENT
DATA ENTRY
ATTENTION TO DETAILS
PROBLEM SOLVING
TEAMWORK
ADAPTABILITY
ADLS
MOBILITY ASSISTANCE
INCONTINENCE CARE
PERSONAL HYGIENE
OBSERVING AND REPORTING CHANGES
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant/ Admin
North Penn Cardiovascular Specialists
03.2024 - 10.2025Read More
Caregiver/Companion
Red Lion Home Care
12.2023 - 03.2025Read More
DENTAL RECEPTIONIST
HAMILTON DENTAL ASSOCIATES
06.2006 - 09.2011Read More
HARRIS SCHOOL OF BUSINESS
CERTIFIED MEDICAL ASSISTANT from MEDICAL ASSISTANT, PHLEBOTOMY
Read More
NOTTINGHAM HIGH SCHOOL
DIPLOMA from GENERAL STUDIES
Read More