Summary
Overview
Work History
Education
Skills
Timeline
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Saphire Moreno

Toms River,NJ

Summary

Dedicated and compassionate Patient Care Technician with strong experience in both hospital and clinical settings. Skilled in patient support, surgery aftercare, medical records management, and team leadership. Known for flexibility, attention to detail, and a strong ability to multitask in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Patient Care Technician

Southern Ocean Medical Center
09.2023 - Current
  • Provide daily patient care, including hygiene, mobility assistance, and comfort support.
  • Chart patient intake and output (I&O) and monitor vital signs.
  • Assist patients post-surgery (hip/knee replacements, appendectomy, gallbladder removal).
  • Precept and train new onboarding technicians.
  • Perform blood draws, specimen handling, and manage health records.
  • Respond to staff needs in a physically demanding environment.
  • Ensure HIPAA compliance and accurate patient data management.
  • Handle administrative tasks, including call handling and data entry.

Patient Care Associate

RWJBH Monmouth Medical Center Southern Campus
11.2022 - 12.2024
  • Supported patient care and safety across various units.
  • Documented vital signs and conditions in EMR.
  • Managed health information requests and maintained patient records.
  • Supported admissions/discharges and facilitated mobility and transport.
  • Communicated effectively with patients, families, and care teams.

Receptionist / Surgical Coordinator Trainee

HMHN Urogyn Office
06.2022 - 11.2022
  • Greeted patients, scheduled appointments, and managed front desk communications.
  • Trained and covered as surgical coordinator.
  • Coordinated pre-authorizations and surgical clearances.
  • Maintained organized patient files and workflow.

Customer Service Lead

Sheer Enterprises Inc.
01.2022 - 05.2022
  • Managed emergency work orders and coordinated subcontractors.
  • Maintained accurate job data and reported issues.
  • Delivered consistent customer service and resolved inquiries.

Education

Associate of Science - Health Administration

Ocean County College
Toms River

Skills

  • Direct patient support
  • Patient EKG monitoring
  • Clinical vital signs evaluation
  • Post-operative care
  • Specimen collection techniques
  • Venipuncture expertise
  • HIPAA regulations adherence
  • Health information management
  • Team leadership and training
  • Collaborative teamwork
  • Effective multitasking
  • Effective organizational skills
  • Accurate data entry
  • Spanish language skills
  • Fundamental life support
  • Certified in CPR/AED
  • Responding to emergencies
  • Patient assessments

Timeline

Patient Care Technician

Southern Ocean Medical Center
09.2023 - Current

Patient Care Associate

RWJBH Monmouth Medical Center Southern Campus
11.2022 - 12.2024

Receptionist / Surgical Coordinator Trainee

HMHN Urogyn Office
06.2022 - 11.2022

Customer Service Lead

Sheer Enterprises Inc.
01.2022 - 05.2022

Associate of Science - Health Administration

Ocean County College
Saphire Moreno