Mena Anthony
Houston
Summary
Compassionate Patient Care Technician with experience in both hospital and long-term care environments. Strengths include providing empathetic patient support, conducting vital sign measurements, and assisting with daily living activities. Have consistently received positive feedback from patients and healthcare team members for commitment to high-quality patient-centered care.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Memorial Hermann Southwest Hospital
Houston
08.2023 - Current
- Monitored vital signs and reported changes to healthcare team members.
- Collaborated with nursing staff to support patient care tasks and daily activities, ensuring quality care.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient admissions, discharges and transfers.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Recorded patient information accurately in electronic health records, enhancing communication among healthcare team.
- Followed infection control policies to maintain a safe environment for patients and staff.
Caregiver
Lanorahs Personal Care
Houston
12.2022 - 08.2023
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients in daily living activities to enhance self-esteem and overall wellness.
- Facilitated meaningful conversations and social interactions while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Performed household tasks, including cleaning, errand running, laundry management, and grocery shopping.
Crew Member
AMC Theatres
03.2022 - 11.2022
- Delivered exceptional customer service by greeting customers and ensuring quality standards were met.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Collaborated with teammates and embraced coaching from management to enhance team performance.
- Onboarded new team members on procedures and customer service techniques to foster a knowledgeable workforce.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
Hostess
Pappadeaux's Seafood Kitchen
06.2020 - 06.2021
- Greeted customers warmly upon arrival, ensuring a welcoming atmosphere throughout their dining experience.
- Managed reservations and to-go orders by phone, addressing customer inquiries and communicating accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Assisted servers, food runners, and bussers in maintaining a prepared dining area for optimal guest satisfaction.
Hostess
Yia Yia Mary's GREEK KITCHEN
12.2019 - 03.2020
- Greeted customers warmly upon arrival, ensuring enjoyable dining experience through attentive presence.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Assisted servers, food runners, and bussers in maintaining a prepared dining area for optimal guest readiness.
- Maintained up-to-date knowledge of menu items and daily specials to provide accurate responses to customer inquiries.
Education
GED -
Bellaire High School
Bellaire, TXSkills
- Patient Care
- Direct Patient support
- Vital sign assessment
- Patient monitoring
- Mobility Support
- Daily living assistance
- Nutritional Guidance
- First Aid Certification
- EHR management
- Patient Escorting
- Environmental Support
- Multitasking skills
- Time management
- Dependability
- Attention to detail
- Communication skills
- Staffing management
Timeline
Patient Care Technician
Memorial Hermann Southwest Hospital
08.2023 - Current
Caregiver
Lanorahs Personal Care
12.2022 - 08.2023
Crew Member
AMC Theatres
03.2022 - 11.2022
Hostess
Pappadeaux's Seafood Kitchen
06.2020 - 06.2021
Hostess
Yia Yia Mary's GREEK KITCHEN
12.2019 - 03.2020
GED -
Bellaire High School