Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Angelica Burns

Laurelton,NJ

Summary

Adept at orchestrating memorable events from conception to completion, I leveraged my expertise in logistics management and vendor relations at Details Made Simple to elevate client satisfaction. Recognized for a growth mindset and exceptional collaborative skills, I consistently exceeded project expectations, enhancing event success rates by 30% through innovative solutions and meticulous attention to detail. Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Experienced Coordinator with proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.

Overview

15
15
years of professional experience

Work History

Wedding Day Coordinator

Details Made Simple - Wedding Day Coordinator
, New Jersey & PA
01.2024 - Current
  • Oversaw set-up of reception sites prior to events to make sure everything was ready.
  • Assisted couples in selecting invitations, favors, dresses, tuxedos, flowers, cakes.
  • Performed day-of coordination duties such as checking in vendors and managing timeline.
  • Facilitated communication between couples and their families regarding wedding plans.
  • Conferred with customers to gather event requirements and explore opportunities.
  • Researched venues and vendors to find the best options for clients within budget.
  • Reviewed invoices from vendors to ensure accuracy before submitting payments.
  • Supported accurate financial recordkeeping by closely checking bills and approving payments.
  • Followed local regulations for events and obtained necessary permits.
  • Created detailed reports that documented all aspects of each wedding event.
  • Provided support during actual weddings by troubleshooting any issues that arose.
  • Attended meetings with couples as needed to discuss progress or changes in plans.
  • Developed detailed timelines for each wedding event to ensure tasks were completed on schedule.
  • Communicated with clients across event planning and execution to deliver exceptional customer satisfaction.
  • Managed safe and smooth food delivery at banquets, conferences and social events.
  • Organized and coordinated wedding ceremonies, receptions, and rehearsal dinners.
  • Complied with insurance, legal, venue and health and safety obligations.
  • Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
  • Coordinated transportation arrangements for bridal parties and guests.
  • Attended and participated in industry events.
  • Monitored budgets throughout planning process to ensure costs stayed within limits.
  • Planned event details such as decor, timelines, catering, entertainment, and music.
  • Documented events with details in customer preferences, financial considerations and successes and failures.
  • Greeted guests at events and managed seating arrangements according to plan.
  • Liaised with vendors, negotiated contracts, coordinated payments and supervised event activities.
  • Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
  • Resolved day-of issues with creative problem-solving to seamlessly execute events.
  • Conducted post-wedding reviews with clients to assess overall satisfaction.
  • Worked with professional and trade associations to create memorable and successful events.
  • Provided guidance and advice on etiquette for weddings of various cultures and religions.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Achieved cost-savings by developing functional solutions to problems.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.
  • Updated and maintained databases with current information.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Elementary School Teacher

Jackson Board of Education & Lakewood Board of Ed
Jackson, NJ
09.2010 - 08.2022
  • Met with parents to discuss students' progress and review areas requiring improvement.
  • Used videos, lectures and moderated discussions to engage students during class.
  • Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Implemented behavior management strategies to maintain classroom discipline.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Received recognition for contributions to innovative concepts in classroom instruction.
  • Assessed student performance through tests, quizzes and other assessments.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Utilized technology such as interactive whiteboards and online resources to enhance instruction.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Provided individualized instruction to meet the needs of all students.
  • Prepared and graded subject tests for students.
  • Supervised after school activities such as clubs or sports teams.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
  • Encouraged critical thinking skills and problem solving strategies among students.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.
  • Led students through safety procedures for active shooter and fire drills.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Maintained a safe and orderly learning environment for all students.
  • Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Bartender & Event Coordinator

Bar Anticipation
Belmar, NJ
06.2010 - 04.2020
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports for management.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Collected and organized daily till totals and tips.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Effectively multitasked within fast-paced environment.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Greeted guests with friendliness and professionalism.
  • Attended regular training sessions to stay updated on new products or trends.
  • Developed good working relationships with fellow employees through effective communication.
  • Completed regular bar inventories and daily requisition sheets.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Greeted frequent visitors by name and explained new promotions.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Resolved customer complaints in a professional manner.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked with cross-functional teams to achieve goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Facilitated meetings between vendors and clients in order to discuss overall project scope and timeline.
  • Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
  • Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
  • Utilized event management software to track registrations, payments, and attendee feedback for continuous improvement.
  • Attended and participated in industry events.
  • Managed safe and smooth food delivery at banquets, conferences and social events.
  • Supported accurate financial recordkeeping by closely checking bills and approving payments.
  • Facilitated post-event evaluations with clients and internal teams, gathering feedback to inform future event planning.
  • Provided on-site support during the day of the event including problem solving if necessary.
  • Created program activities, agendas and budgets based on client requirements.
  • Documented events with details in customer preferences, financial considerations and successes and failures.
  • Monitored budgeting process for each event to ensure cost efficiency.
  • Supervised staff members responsible for registration desk setup and management during events.
  • Conferred with customers to gather event requirements and explore opportunities.
  • Coordinated with media personnel such as photographers and videographers for capturing important moments during the event.
  • Ensured compliance with all health, safety, and legal requirements, minimizing risk and liability.
  • Developed event themes and concepts to ensure successful execution of events.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Ensured effective communication between vendors and suppliers before, during and after the event.
  • Collaborated with clients to identify their goals and expectations from the event.
  • Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
  • Negotiated contracts with venues, caterers, and entertainment providers to secure favorable terms and pricing.
  • Liaised with clients to understand their vision and requirements, customizing events to meet their specific needs.
  • Designed contracts, collected fees, and booked venues for events.
  • Maintained an organized database of contacts using software applications like MS Excel and Access.
  • Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
  • Worked with professional and trade associations to create memorable and successful events.
  • Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
  • Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
  • Analyzed data from previous events in order to improve future ones.
  • Organized guest support services for guests to meet accommodation, transportation and service needs.
  • Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
  • Developed and maintained event timelines, ensuring all tasks were completed on schedule.
  • Managed logistics related to transportation, catering, entertainment, decorations for events.
  • Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
  • Coordinated with internal teams to ensure timely delivery of products and services for events.
  • Established and maintained relationships with key stakeholders, including vendors, sponsors, and community leaders.
  • Selected catering services for different types of events, balancing cost, menu and term options against client demands.
  • Managed event budgets, ensuring all events were delivered within financial constraints.
  • Identified needs of customers promptly and efficiently.

Education

Bachelor of Arts - Anthropology & Elementary Education

Monmouth University
West Long Branch, NJ
06-2010

Skills

  • Special events planning
  • Event calendar management
  • Event sales
  • Events logistics management
  • Client relationship development
  • Logistics management
  • Managing events start to finish
  • Vendor relationship management
  • Multitasking and organization
  • Vendor management
  • Budgeting and finance
  • Attention to detail
  • Collaborative learning
  • Empathy and patience
  • NJ teaching certification
  • Clear public speaking skills
  • Digital literacy
  • Interactive teaching and learning
  • Task prioritization
  • Performance assessments
  • Critical thinking
  • Growth mindset

Affiliations

  • A mother to a 4 year old girl, I love spending weekends creating memories that will last her lifetime.

Timeline

Wedding Day Coordinator

Details Made Simple - Wedding Day Coordinator
01.2024 - Current

Elementary School Teacher

Jackson Board of Education & Lakewood Board of Ed
09.2010 - 08.2022

Bartender & Event Coordinator

Bar Anticipation
06.2010 - 04.2020

Bachelor of Arts - Anthropology & Elementary Education

Monmouth University

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Angelica Burns
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