Angelica Canlas
Meridian ,ID
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
4
4
years of professional experience
Work History
Supervisor
Bath & Body Works
09.2024 - Current
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members on product knowledge and customer service techniques.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Key Holder
Bath & Body Works
08.2022 - 09.2024
- Trained new staff on merchandise handling and customer service standards to enhance team performance.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Assisted in daily store operations, ensuring optimal product presentation and customer engagement.
Sales Associate
Bath & Body Works
08.2021 - 08.2022
- Collaborated with team members to meet daily sales goals and improve store performance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Nursing
Boise State University
Boise, IDSkills
- Decision-making
- Workflow management
- Time management
- Goal oriented
- Teamwork and collaboration
- Adaptability and flexibility
Timeline
Supervisor
Bath & Body Works
09.2024 - Current
Key Holder
Bath & Body Works
08.2022 - 09.2024
Sales Associate
Bath & Body Works
08.2021 - 08.2022
Nursing
Boise State University
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