Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelica Cather

Spokane

Summary

Detail-oriented Laser Operations Specialist skilled in maintaining safety standards and conducting quality checks. Strong collaborative abilities enhance productivity and streamline processes. Excels in customer service and multitasking in high-pressure environments, ensuring positive customer experiences while effectively managing time and organizational needs.

Overview

9
9
years of professional experience

Work History

Laser Operator

K-L Mfg
Spokane
09.2019 - Current
  • Operated CNC laser cutting machines for precision manufacturing tasks.
  • Serviced laser equipment, maintaining optimal performance and adherence to safety regulations.
  • Adjusted machine settings based on material type and thickness requirements.
  • Executed quality checks on finished products, ensuring compliance with company standards.
  • Trained new operators on machinery operation and adherence to safety protocols.
  • Coordinated with team members to streamline workflow, enhancing overall operational efficiency.
  • Documented production processes and maintained accurate operational records.
  • Managed daily machine startup and shutdown procedures to protect components.

Cashier

Walmart
Spokane
07.2018 - 08.2019
  • Processed customer transactions using cash register while ensuring secure handling of cash, credit, and gift card transactions.
  • Delivered high-quality service by assisting customers with product inquiries and resolving complaints promptly.
  • Greeted customers and provided information on store products and services while answering questions.
  • Trained new cashiers on register operations and effective customer service protocols.
  • Promoted loyalty programs to enhance customer engagement and increase sales potential.
  • Followed company guidelines for returns and exchanges, ensuring compliance with store policies.
  • Collaborated with front-end staff to enhance customer assistance during peak times.
  • Assisted customers over the phone with inquiries regarding store operations and order placement.

Retail Sales Associate

Ross Dress for Less
Spokane
11.2017 - 07.2018
  • Provided product recommendations based on customer preferences to drive sales.
  • Greeted customers and assisted in locating items, contributing to improved satisfaction and retention.
  • Resolved customer complaints effectively, utilizing strong problem-solving skills to enhance customer experience.
  • Assisted customers by asking open-ended questions to better understand needs.
  • Maintained organized sales floor, ensuring proper merchandise display and accessibility.
  • Restocked merchandise in collaboration with team members.
  • Processed returns and exchanges per store policies, facilitating efficient transactions.
  • Participated in inventory counts and supported stock management initiatives.

Retail Sales Associate

Khols Department Store
Spokane
11.2016 - 01.2017
  • Processed transactions accurately at cash register while delivering excellent service.
  • Assisted customers in locating products and resolving inquiries, contributing to overall customer satisfaction.
  • Greeted customers upon entry and provided tailored assistance.
  • Processed returns and exchanges per store policies, ensuring smooth transactions for customers.
  • Organized sales floor and displayed merchandise effectively to enhance shopping experience.
  • Applied strong problem-solving skills to resolve conflicts effectively.
  • Maintained clean work environment by sweeping, dusting, vacuuming, and mopping floors.

Education

High School Diploma -

North Central High School
Spokane, WA
06-2017

Skills

  • Equipment maintenance
  • Safety compliance
  • Quality assurance
  • Process documentation
  • Computer proficiency
  • Technical communication
  • Problem solving
  • Analytical problem solving
  • Cross-functional teamwork
  • Client interaction

Timeline

Laser Operator

K-L Mfg
09.2019 - Current

Cashier

Walmart
07.2018 - 08.2019

Retail Sales Associate

Ross Dress for Less
11.2017 - 07.2018

Retail Sales Associate

Khols Department Store
11.2016 - 01.2017

High School Diploma -

North Central High School
Angelica Cather