ANGELICA CISNEROS-VILLICANA
San Jose,CA
Summary
High-energy student finalizing Bachelor's degree in Studio Arts and desiring training opportunity focused on advancing classroom abilities and building career foundation. Enthusiastic about pursuing new avenues of learning, growing professionally and building upon acquired skills. Well-organized and ready to support enthusiasm young students in developing full potential.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Staples, The Office Supply Superstore
San Jose, CA
07.2021 - Current
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Managed to complete at least 6 donations and 5 joining rewards program per day
Brand Representative
Eastridge Mall
San Jose, CA
11.2019 - 02.2020
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Increased sales by 10% and managed to help at least 25 customers per day
Intern
Lord's Pantry
San Jose, CA
06.2018 - 07.2018
- Delivered clerical support by handling range of routine and special requirements.
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Managed to help over 100 people per day
Intern
Habitat For Humanity
San Jose, CA
06.2017 - 07.2017
- Delivered clerical support by handling range of routine and special requirements.
- Collaborated in professional team to solve workflow issues.
- Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
- Increased sales by 10%
Intern
Calworks Employment Connection
San Jose, CA
06.2016 - 07.2016
- Sorted and organized files, spreadsheets and reports.
- Collaborated in professional team to solve workflow issues.
- Restocked office supplies and retrieved files for staff.
- Managed to talked to over 500 people on conference
Education
Associate degree - Studio Arts
Evergreen Valley College
2021
High School Diploma -
Independence High School
2018
Skills
- Team Development
- Learning assessments
- Bilingual in Spanish and English
- Visual Elements Integration
- Critical and Creative Thinking
- Elementary education
- Lesson Planning
- Arts and Crafts
Timeline
Customer Service Associate
Staples, The Office Supply Superstore
07.2021 - Current
Brand Representative
Eastridge Mall
11.2019 - 02.2020
Intern
Lord's Pantry
06.2018 - 07.2018
Intern
Habitat For Humanity
06.2017 - 07.2017
Intern
Calworks Employment Connection
06.2016 - 07.2016
Associate degree - Studio Arts
Evergreen Valley College
High School Diploma -
Independence High School
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