Daniela Carranza
Oakdale,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Target
10.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Waitress
Ferrarese's Deli
05.2019 - 10.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Arts - Liberal Studies
California State University - Stanislaus
Turlock, CA05.2025
Associate of Arts - Elementary Teacher Education
Modesto Junior College
Modesto, CA05.2023
Skills
- Exceptional Communicator
- Presenting Solutions
- Complex Problem-Solving
- Team Development
- Bilingual Communication
- Energetic and Enthusiastic
- Team Collaboration
Volunteering
- St. Joseph's Vacation Bible Retreat - Group Leader, June 2022
- St. Joseph's Vacation Bible Retreat - Group Leader, June 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Associate
Target
10.2020 - Current
Waitress
Ferrarese's Deli
05.2019 - 10.2020
Bachelor of Arts - Liberal Studies
California State University - Stanislaus
Associate of Arts - Elementary Teacher Education
Modesto Junior College