Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angelica Cordova

Tampa

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Mental Health Technician

St. Anthony's Hostiptal
10.2024 - Current
  • Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
  • Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
  • Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
  • Documented detailed progress notes, facilitating accurate tracking of patient progress and enabling adjustments to treatment plans as needed.

Behavioral Health Technician

North Tampa Behavioral Health
03.2023 - 08.2024

• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.

• Document timely, accurate and appropriate clinical information in patient's medical record.

• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.

• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.

• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.

• obtain patient's vital signs, height and weight as assigned and document in patient record.

• Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.

• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Personal care such as Helping with bathing, grooming, dressing, toileting, and transferring.

• Comfort care, helping with activities of daily living, such as eating, getting to and from meals and activities, and encouraging residents to eat well.

• Emotional support, offering companionship, light conversation, and reading to support clients physical and emotional well-being.

PCA

Rose Castle of Zephyrhills
03.2020 - 10.2021
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Provide support to patients for ADLs, including basic hygiene, food intake, comfort, and dressing.
  • Communicate with empathy, compassion, resolve high-stress situations using crisis management skills, and ensure the safety of combative patients during transport.

Education

Registered Pharmacy Technician

Concord Career Institute
Tampa, FL
01.2025

Diploma -

Wesley Chapel High School
Wesley Chapel, FL
06.2021

Skills

  • Flexibility
  • Conflict Resolution
  • Patient Care
  • Customer Service
  • Time Management
  • Active listening
  • Mental health support
  • Patient observation
  • Crisis handling
  • Case documentation
  • Substance abuse experience
  • Crisis intervention
  • Suicide prevention
  • Safety management
  • Family support services
  • ADL support
  • Behavioral management
  • Psychosocial rehabilitation
  • Time management
  • Team collaboration
  • Data collection
  • Infection control

Certification

  • BLS Certified
  • CPR Certified
  • Registered Pharmacy Technician

Timeline

Mental Health Technician

St. Anthony's Hostiptal
10.2024 - Current

Behavioral Health Technician

North Tampa Behavioral Health
03.2023 - 08.2024

PCA

Rose Castle of Zephyrhills
03.2020 - 10.2021

Registered Pharmacy Technician

Concord Career Institute

Diploma -

Wesley Chapel High School
Angelica Cordova