ANGELICA CORTEZ
Davie,FL
Summary
Highly adaptable and customer-focused professional with diverse experience in logistics, customer service, and operations. Successfully served in various roles such as logistics specialist, server, sales associate, cashier, and driver. Demonstrates expertise in supply chain coordination, inventory management, and transportation planning. Consistently delivers efficient service while ensuring customer satisfaction and operational excellence. Recognized for multitasking, problem-solving, and maintaining a positive demeanor in fast-paced environments. Known for reliability, punctuality, and excellent communication skills. Proven ability to streamline processes and meet deadlines. Seeking to leverage a broad skill set and extensive experience in a dynamic, logistics-focused, and customer-oriented role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Logistics Specialist
US Navy
12.2023 - Current
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Tracked and managed transfer paperwork such as packing lists.
- Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
Sales Associate
LA Fitness
04.2023 - Current
- Provided accurate information about products, prices and services
- Processed transactions using a point-of-sale system
- Built relationships with customers to encourage repeat business
Server
Tijuana Taxi
06.2023 - 07.2024
- Greeted guests and provided menus
- Provided excellent customer service to ensure satisfaction
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
Cashier
The Home Depot Inc
08.2021 - 07.2024
- Greeted customers and answered any questions they had about the store's products and services
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
Driver
Care.com
08.2023 - 05.2024
- Provided timely and safe transportation services to clients, ensuring punctual arrivals and departures
- Maintained vehicle cleanliness and conducted routine maintenance checks for optimal performance
- Gave exceptional customer service and accommodating to special request
Education
EMT - undefined
Emergency Educational Institute, Inc.
Coral Springs04.2024
High School Diploma - undefined
Coral Glades High School
Coral Springs06.2023
Skills
- Customer service
- Communication skills
- Time management
- Bilingual
- Guest services
- Seizure management
- Supply Chain management
- Transportation Coordination
- Vendor management
Certification
- AED Certification
- EMT Certification
- CPR Certification
Timeline
Logistics Specialist
US Navy
12.2023 - Current
Driver
Care.com
08.2023 - 05.2024
Server
Tijuana Taxi
06.2023 - 07.2024
Sales Associate
LA Fitness
04.2023 - Current
Cashier
The Home Depot Inc
08.2021 - 07.2024
EMT - undefined
Emergency Educational Institute, Inc.
High School Diploma - undefined
Coral Glades High School
- AED Certification
- EMT Certification
- CPR Certification
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