Angelica Depaul
Las Vegas,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Group Housing Specialist
MGM Resort International
Las Vegas, NV
08.2025 - Current
- Coordinated group housing reservations and room blocks, maintaining room inventory, rates, reservations, rooming lists, and contract requirements for Aria & Vdara Hotels.
- Acted as primary contact between meeting planners, hotel operations, and management, fulfilled guest requests, provided exceptional customer service, and resolved issues.
FC Sorter
Amazon
Henderson, USA
08.2020 - 06.2025
- Acted as Learning Ambassador, training multiple departments and collaborating with RME/OPEX to establish the current process for super users on the 20lb UIS machine.
- Trained over 240 associates in LAS1, providing targeted feedback and support to help underperforming associates meet safety and production standards, ensuring department maintained quality and volume.
Assistant Store Manager
Fossil
Las Vegas, USA
07.2016 - 03.2020
- Interviewed, hired, and trained staff associates on company policies and procedures to ensure compliance and effective operations.
- Coached sales associates on product specifications, sales incentives, and selling techniques to enhance customer satisfaction.
Assistant Store Manager
IZOD
Las Vegas, USA
11.2014 - 10.2015
- Promoted professional growth and facilitated talent development for each associate to drive performance excellence.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Store Manager
G.H. Bass
08.2011 - 11.2014
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, selling techniques, significantly increasing customer satisfaction.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Education
Certified Phlebotomist - Phlebotomy
Pima Medical Institute
Las Vegas, NV05-2015
High School -
Las Vegas High School
Las Vegas, NV05-2008
Skills
- Problem Solving Skills
- Associate Development
- Microsoft Outlook
- Microsoft Excel
- Microsoft Office
- Problem solving
- Team leadership
- Training development
Timeline
Group Housing Specialist
MGM Resort International
08.2025 - Current
FC Sorter
Amazon
08.2020 - 06.2025
Assistant Store Manager
Fossil
07.2016 - 03.2020
Assistant Store Manager
IZOD
11.2014 - 10.2015
Store Manager
G.H. Bass
08.2011 - 11.2014
Certified Phlebotomist - Phlebotomy
Pima Medical Institute
High School -
Las Vegas High School