Angelica Fotineas
Waterford,MI
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
2
2
years of professional experience
Work History
Sales Agent
Renewal By Anderson
11.2023 - Current
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Enhanced product knowledge through continuous training and professional development opportunities.
Caregiver
Sandyside Senior Living
03.2023 - 10.2023
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Senior Caregiver
Waterford Oaks Senior Care
11.2021 - 03.2023
- Enhanced patient comfort by providing compassionate and attentive care.
- Improved patient health outcomes through diligent monitoring and timely intervention.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Developed strong rapport with patients and families, fostering trust and open communication.
- Collaborated with healthcare team members to provide comprehensive care plans for each patient.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Supported mobility needs of patients by assisting with transfers, ambulation, and positioning techniques.
- Facilitated social engagement among patients by organizing group activities or outings when appropriate.
- Ensured timely reporting of changes in patient condition to supervising nurses or physicians for immediate intervention.
Education
No Degree - Special Needs Education
Siena Heights University
Adrian, MISkills
- Strategy Development
- Product Demonstrations
- Paperwork Processing
- Making Offers
- Consultative Selling
- Lead Generation
- Key Relationship Management
- Client Relations
- Customer Assistance
- Building rapport
- Client relationship management
- Adaptability to change
- Interpersonal skills
Timeline
Sales Agent
Renewal By Anderson
11.2023 - Current
Caregiver
Sandyside Senior Living
03.2023 - 10.2023
Senior Caregiver
Waterford Oaks Senior Care
11.2021 - 03.2023
No Degree - Special Needs Education
Siena Heights University