ANGELICA Franco

• Facilitated support groups for parents to discuss common challenges, share experiences, and develop strong peer networks.
• Enhanced family engagement by developing and implementing informative workshops on topics such as child development, health, and safety.
• Addressed challenging behaviors in young children using evidence-based intervention techniques that emphasized positive reinforcement strategies.
• Referred families to resources to support individual plans, documenting referrals, tracking progress towards goals and following up with students on personal success.
• Enhanced data accuracy with meticulous record-keeping and documentation practices.
• Developed and maintained clear, individualized documentation on each family.
• Maintained a professional and welcoming environment for families, contributing to an overall positive experience.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Coordinated enrichment opportunities for students, partnering with local organizations and businesses for resources and funding.

• Supported students in making positive behavior choices and took disciplinary measures when appropriate.
• Managed budgets, schedules, and registration processes for after-school programs, ensuring smooth operations.
• Implemented behavior management strategies to create a respectful atmosphere conducive to learning and personal growth.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.