ANGELICA GARAY
Henderson
Summary
Detail-oriented administrative and data support professional with over eight years of experience in processing and verifying records, maintaining databases, and ensuring documentation accuracy and compliance. Expertise in researching information from diverse sources, responding to public inquiries, and facilitating reporting and valuation processes through meticulous data entry and quality control. Proven specialist in data management, adept at optimizing workflows while maintaining data integrity. Recognized for strong collaboration skills and adaptability in dynamic environments, with proficiency in database management and effective problem-solving strategies.
Overview
15
15
years of professional experience
Work History
Client Relations Coordinator
The Treatment Skin Boutique
01.2025 - Current
- Maintain accurate client records, including personal information, consent forms, service documentation, and billing data within internal systems.
- Review documentation for completeness and accuracy prior to entry into scheduling and record management systems.
- Enter, update, and verify data to ensure consistency across multiple digital platforms.
- Respond to client inquiries in person and by phone, researching policies and procedures to provide clear and accurate information.
- Support front-office operations by organizing files, managing schedules, and assisting with compliance-related documentation.
- Use standard office equipment and computer systems daily to manage records, reports, and communications.
Special Project & Data Coordinator
RTB Data and Consulting
01.2018 - 01.2024
- Processed, reviewed, and verified large volumes of data related to contracts, invoices, and client records.
- Conducted quality control checks to ensure accuracy and completeness of records prior to reporting and submission.
- Entered and maintained data within databases and spreadsheet systems used for tracking, reporting, and analysis.
- Researched and assembled information from multiple sources to support reports and operational decisions.
- Maintained organized digital filing systems to ensure accurate record retention and retrieval.
- Collaborated with internal teams to improve data accuracy, workflow efficiency, and documentation standards.
- Developed and maintained data management systems to ensure accurate record-keeping and reporting.
Warranty & Client Services Administrator
Audi Henderson & Lamborghini Las Vegas
01.2015 - 01.2018
- Reviewed legal and technical warranty documentation to verify eligibility, ownership details, and compliance with manufacturer requirements.
- Entered and maintained accurate records in manufacturer and internal systems for billing and audit purposes.
- Communicated with customers to explain procedures, requirements, and outcomes clearly and professionally.
- Researched policies and documentation to resolve discrepancies and ensure accurate processing.
- Used computer systems daily for record entry, data review, and reporting.
- Managed client inquiries and resolved issues to enhance customer satisfaction.
Aquatics Operations Manager
Clark County Aquatic Center
01.2011 - 01.2015
- Provided direct public assistance to community members by answering questions, resolving issues, and explaining programs and policies.
- Maintained accurate records related to staffing, certifications, scheduling, and program participation.
- Reviewed permits, certifications, and compliance documentation for accuracy and completeness.
- Trained staff on procedures, documentation standards, and customer service expectations.
- Used standard office equipment and computer systems for scheduling, reporting, and record management.
Education
Associate of Business Administration -
College of Southern Nevada
Las Vegas, NVHigh School Diploma - undefined
Las Vegas High School
01.2013
Skills
- Administrative assistance
- Detail-oriented data entry
- Accurate record tracking
- Customer service
- Proficient in CRM systems
- Sales experience
- Data quality management
- Performance analysis
- Adept in data visualization tools
- Data analysis
- Excel functions
- Tableau software
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Client Relations Coordinator
The Treatment Skin Boutique
01.2025 - Current
Special Project & Data Coordinator
RTB Data and Consulting
01.2018 - 01.2024
Warranty & Client Services Administrator
Audi Henderson & Lamborghini Las Vegas
01.2015 - 01.2018
Aquatics Operations Manager
Clark County Aquatic Center
01.2011 - 01.2015
High School Diploma - undefined
Las Vegas High School
Associate of Business Administration -
College of Southern Nevada