Angelica Garcia
Watsonville,CA
Summary
Obtain an entry-level administrative assistant position. This position will allow me opportunity to use my current skills and knowledge. I am eager to learn new tasks and procedures in order to increase performance.
Overview
23
23
years of professional experience
Work History
Manager
SUBWAY®Restaurants
Watsonville, CA
07.2013 - Current
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Monitored staff performance and addressed issues.
- Established processes to ensure efficient workflow throughout the organization.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Managed inventory and supplies to ensure materials were available when needed.
Food Server
Tepatitlan (Resturant)
07.2002 - 12.2010
- Served large groups and private parties, coordinating with the kitchen to ensure seamless service.
- Informed customers of daily specials and menu changes.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Pitched in with cleaning and closing tasks.
Education
A.S Degree - Accounting
04.2025
Skills
- Punctual and professional demeanor
- Good filing and organization skills
- Money management skills
- Familiar with most office equipment
- Customer service
- Inventory management
- Needs assessment
- Shift scheduling
- Hiring and training
Languages
- Spanish
- English
Timeline
Manager
SUBWAY®Restaurants
07.2013 - Current
Food Server
Tepatitlan (Resturant)
07.2002 - 12.2010
A.S Degree - Accounting
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