Open To Work
Angelica Godina
Macys Department Store
Phoenix,AZ
Work Preference
Desired Job Title
Retail Sales AssociateRetail Sales Associate
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-SiteRemoteHybrid
Location:
Phoenix, AZ
Open to relocation:
Yes
Important To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave4-day work week
2
years of professional experience
Dedicated retail sales associate with strong customer service skills and product knowledge. Proven ability to enhance customer experiences and drive sales through teamwork and problem-solving.
Work History
Retail Sales Associate
7 Months- Assisted customers with product selection and provided exceptional service.
- Operated point-of-sale systems to process transactions efficiently.
- Maintained visual merchandising standards to enhance store presentation.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Handled inventory management tasks, including restocking and organizing merchandise.
- Resolved customer inquiries and complaints promptly to ensure positive experiences.
- Participated in training sessions to develop product knowledge and sales skills.
- Supported promotional events by setting up displays and engaging customers effectively.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
1 Year 5 Months- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Greeted customers and provided outstanding customer service.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
Education
High School Diploma
- Extracurricular Activities: Music
- Extracurricular Activities: Art
Skills
Customer service
Teamwork
Problem-solving
Teamwork and collaboration
Time management
Customer assistance
Cash handling
Customer engagement
Retail sales
Reliability and punctuality
Store opening and closing
Flexible schedule
Money handling
Product knowledge
Cash register operation
Relationship building
Accomplishments
- Achieved customer satifaction through effectively helping with customer support.
- Collaborated with team of six in the development of merchandising new merchandise.
- Collaborated with team of two in the development of rearranging season areas in the store.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Volunteering
Outdoor Recreation
Enjoy hobbies that combine physical activity with outdoor exploration.
I participate in a variety of outdoor recreational activities.
Playing Sports
Camping
Timeline
Retail Sales Associate
Macys Department Store
06.2024 - 01.2025Read More
Retail Sales Associate
Dollar Tree Stores
01.2023 - 06.2024Read More
Sierra Vista High School
High School Diploma
Read More