ANGELICA GUERRERO
Long Beach,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level loan assessor position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized advisor with evolving awareness of loan options as arose in real-time and best fit based on applicant goals.
Overview
5
5
years of professional experience
Work History
Loan Originator Assistant
New American Funding
01.2020 - 04.2022
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Answered inquiries and provided superior customer service to clients
- Communicated with customers daily to request information and complete paperwork
- Monitored key dates to obtain information by deadlines
- Assisted in resolving customer complaints, following procedures to find mutually beneficial solutions
Director of Rehabilitation Services
VICTORY HOMES INTERNATIONAL
01.2017 - 03.2020
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
- Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning.
- Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
- Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
- Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning
- Communicated with patients, ensuring that medical information was kept private
Education
Associate of Arts - Theology
Victory Education Training Institute
San Dimas06.2022
Skills
- Social Perceptiveness
- Calculate Payments
- Emotional Support
- Resource Monitoring
- Creative Thinking
- Problem Resolution
- Behavioral Intervention Plans (BIP)
- Community-Based Educational Programs
- Fundraising
- Set Objectives
- Manage Records
Languages
Spanish
Native or Bilingual
Timeline
Loan Originator Assistant
New American Funding
01.2020 - 04.2022
Director of Rehabilitation Services
VICTORY HOMES INTERNATIONAL
01.2017 - 03.2020
Associate of Arts - Theology
Victory Education Training Institute