Jennifer Mendez
Prosper,TX
Summary
Well-qualified and organized loan originator assistant bringing demonstrated knowledge and abilities in loan processing. Highly focused on efficiently fulfilling loan requirements, resolving discrepancies and working with third-party vendors to clear issues and complete closings. Proficient in mortgage loan standards and regulations providing exceptional administrative and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Loan Originator Assistant
Gateway Mortgage
2020.10 - 2022.09
- Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
Mortgage Transaction Coordinator
Movement Mortgage
2020.07 - 2020.10
- Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
- Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Liaised with credit bureaus, employers and other sources to check applicants' credit and personal references.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Licensed Early Childhood Educator
Self-employed
2013.09 - 2020.06
- Implemented and managed well-controlled classroom by clearly outlining standards and reinforcing positive behaviors.
- Maintained and fostered positive and constructive interactions with families.
- Incorporated music, art and literature into curriculum.
- Developed innovative activities to engage young children in learning process.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Monitored classroom to verify safe and secure environment.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
Loan Officer Assistant
Wells Fargo Mortgage
2011.05 - 2013.08
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
Licensed Personal Banker
Wells Fargo
2009.01 - 2011.05
- Analyzed customers' financial information to deliver personalized account guidance.
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
- Maintained customer records and updated account information.
- Worked with clients to address and respond to client and partnership management issues.
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Continually boosted branch production and revenue by consistently meeting all monthly and quarterly sales goals.
Education
Associate of Science - Business
University of North Texas
Denton, TXSkills
- Customer Accounts Management
- Document Verification
- File Processing
- Loan File Review
- General Mortgage Associate
Certification
- Licensed Realtor , Carrasco Real Estate
Timeline
Loan Originator Assistant
Gateway Mortgage
2020.10 - 2022.09
Mortgage Transaction Coordinator
Movement Mortgage
2020.07 - 2020.10
Licensed Early Childhood Educator
Self-employed
2013.09 - 2020.06
Loan Officer Assistant
Wells Fargo Mortgage
2011.05 - 2013.08
Licensed Personal Banker
Wells Fargo
2009.01 - 2011.05
Associate of Science - Business
University of North Texas