Sydney Fowler
Charlotte,NC
Summary
Customer-focused Loan Officer Assistant with 4 years of diverse experience. Sales-oriented professional with initiative and knowledge to successfully manage high volumes of loan documentation in fast-paced environments with demanding productivity. Gaining valuable transferrable skills in relationship building, strategic planning, and project management. Eager to leverage a diverse range of talents in a new and engaging professional setting. Committed to life long learning and personal development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Loan Originator Assistant
DHI Mortgage
Charlotte, NC
10.2018 - Current
- Originated loans and assisted with complex loan applications.
- Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
- Took applications, distributed disclosures, and executed detailed follow-up through closing to verify completed requirements.
- Managed pipeline for originated loans through closing and complete required management reports.
- Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
- Performed daily maintenance of loan applicant database.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork
- Delivered high levels of customer service to facilitate smooth processes.
Loan Processor
DHI Mortgage
Raleigh, NC
01.2018 - 10.2018
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues
- Prepared and submitted loan applications to underwriters.
- Managed conditions sent from underwriting departments.
- Processed loans to achieve timely, accurate and fair proceedings
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
Education
Bachelor of Science - Retail Management
University of South Carolina
Columbia, SC11 2017
Skills
- Customer Relationship Management
- Financial Analysis
- Regulatory Compliance
- Customer Service-Focused
- Sales Expertise
- Problem Resolution
Certification
NMLS #1845552
Timeline
Loan Originator Assistant
DHI Mortgage
10.2018 - Current
Loan Processor
DHI Mortgage
01.2018 - 10.2018
Bachelor of Science - Retail Management
University of South Carolina
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