ANGELICA GUTIERREZ
Corning,USA
Summary
Dynamic healthcare and administrative professional with leadership, problem-solving, and communication skills. Skilled in streamlining processes, supporting cross-functional teams, and fostering a positive, efficient work environment. Committed to continuous learning and achieving organizational goals through collaboration, accountability, and excellence in patient care and operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Registered Dental Assistant- Supervisor
Northern Valley Indian Health
02.2025 - 10.2025
- Provided leadership and support to dental staff, including but not limited to staff evaluations, coaching/counseling.
- Motivated and inspired staff to work as a cohesive and productive team.
- Coordinated dental department staffing schedules for the agency.
- Worked in conjunction with the Dental Director/Dentist and reception staff to collaborate and resolve day-to-day patient care operations challenges.
- Attended and actively participated in virtual and in-person meetings to support team and organizational objectives.
- Managed inventory levels and reordered supplies as needed to maintain par levels, keeping within department budget.
- Coordinated dental department equipment maintenance.
- Conducted regular training sessions with new employees on relevant policies and procedures.
- Identified potential areas for improvement within existing systems and processes and recommended corrective actions where necessary.
- Collaborated with leadership to identify staffing needs, interviewed candidates, and hired staff who strengthen departmental performance and team effectiveness.
- Ensured compliance with regulatory requirements, including but limited to OSHA, infection control, and verification logs.
Registered Dental Assistant
Rolling Hills Clinic
03.2021 - 01.2025
- Worked in conjunction with staff dentist/dental team to develop and implement preventative dental activities for the community.
- Provided chair-side assistance to dentists in all dental procedures, including crowns, bridges, extractions and fillings.
- Displayed excellent interpersonal skills while interacting with patients throughout their visit.
- Demonstrated proficiency in the use of personal computers for clinical charting, digital imaging and patient scheduling.
- Educated patients on proper oral care habits and disease prevention.
- Documented dental and medical history prior to appointment.
Registered Dental Assistant/Receptionist
Northern Valley Indian Health
05.2011 - 03.2021
- Maintained accurate records of patients' health histories and treatment plans.
- Managed front desk operations such as scheduling appointments, verifying insurance coverage, and collecting payments.
- Preformed charting activities in electronic health record and documented exam findings.
- Preformed all phases of four (4) handed dental assisting duties for endodontics, oral surgery, pedodontics, prosthodontics, and restorative procedures.
- Performed sterilization of instruments according to OSHA regulations.
Education
Bachelor of Science - Business Administration
Chico State University
Chico, California07.2024
Skills
- Effective collaboration
- Employee training
- Strong focus on accuracy
- Strong customer service abilities
- Adherence to HIPAA regulations
- Clinical workflow expertise
- Effective verbal communication
- Experience with diverse populations
- Effective organizational abilities
Certification
- Basic Life Support (BLS)- American Safety & Health Institute
- Registered Dental Assistant (RDA)- State of California
Languages
Spanish - Advanced
Timeline
Lead Registered Dental Assistant- Supervisor
Northern Valley Indian Health
02.2025 - 10.2025
Registered Dental Assistant
Rolling Hills Clinic
03.2021 - 01.2025
Registered Dental Assistant/Receptionist
Northern Valley Indian Health
05.2011 - 03.2021
Bachelor of Science - Business Administration
Chico State University